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Front of House Operations Manager

2 months ago

Clifton Park, New York, United States Cooper Connect Full time
Job Overview

Company: Cooper Connect

At Cooper Connect, we are committed to fostering a vibrant team culture that emphasizes stewardship, excellence, and enjoyment in the workplace.

About Us

Cooper Connect has consistently achieved outstanding customer satisfaction ratings and is recognized as a leader in the Quick Service Restaurant industry.

Employee Value Proposition
  • Comprehensive Health Benefits
  • Paid Time Off
  • Consistent Work-Life Balance
  • Opportunities for Career Growth
  • Availability of Overtime
Position Summary

We are seeking a motivated Front of House Director to enhance our operations at Cooper Connect. This management role offers a unique opportunity to develop a career within a highly respected restaurant chain while providing a structured path for professional advancement.

Your Responsibilities
  • Ensuring operational excellence across all Front of House areas, including dining, drive-thru, and mobile orders, to deliver an exceptional guest experience.
  • Building and leading high-performing teams by identifying, recruiting, and mentoring Front of House leaders.
  • Overseeing a team of over 50 individuals, inspiring them with a clear vision and holding them accountable to established standards.
  • Maintaining a safe and supportive work environment that prioritizes food safety and team well-being.
  • Enhancing the Hospitality Program by developing a compelling vision that propels the business forward.
  • Improving overall restaurant performance through collaboration with other department leaders and participating in strategic meetings.
Candidate Profile
  • A minimum of 2 years of leadership experience.
  • A Bachelor's Degree is preferred.
  • Experience in the hospitality sector is advantageous.
  • A strong alignment with the values of Cooper Connect.

We look forward to reviewing your application.