Medical Office Reception Specialist

2 weeks ago


New Hyde Park, New York, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Receptionist
New Hyde Park, NY

At New York Cancer & Blood Specialists (NYCBS), we cultivate a workplace where dedicated professionals excel. Our extensive team of oncologists, hematologists, and support staff across multiple locations are driven by a shared goal: transforming the landscape of cancer and blood disorder treatment. Through innovative therapies, pioneering research, and a commitment to patient care, we are at the forefront of modern healthcare. Join our expanding organization that serves a significant number of patients each year and be part of a mission that brings healing and hope.

Key Responsibilities:
  • Oversee the daily opening and closing operations of the front office.
  • Greet all patients and visitors warmly and professionally.
  • Provide comfort to patients and ensure a welcoming reception area.
  • Manage phone communications; address inquiries; resolve concerns; and schedule patient appointments.
  • Collect co-pays and ensure accurate financial balancing of the office daily.
  • Assist patients in completing necessary documentation and forms.
  • Maintain and update patient records using the practice's EMR system.
  • Coordinate and manage physician schedules based on established guidelines.
  • Distribute quality assurance surveys and assist with preventive screenings.
  • Collaborate with nursing staff to monitor and respond to messages from Care Team inboxes.
  • Ensure all patients requiring appointments are scheduled appropriately by reviewing daily visit lists.
  • Safeguard patient confidentiality by adhering to HIPAA regulations.
  • Contribute to team efforts by adapting to various roles as needed.
  • Ensure smooth daily operations by following established policies and procedures.
Qualifications:
  • High School diploma with a minimum of 1 year of relevant experience.
  • Bachelor's Degree is preferred.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively within a team environment.
  • Proficiency in typing and computer skills is advantageous.
  • Exceptional customer service abilities.
  • Previous experience in a similar role is a plus.
We offer a competitive salary and a comprehensive benefits package, including Tuition Reimbursement, Health Insurance from day one, Dental, Vision, Life Insurance, Short and Long-term disability, a 401k Plan, generous paid time off, and more.
New York Cancer and Blood Specialists is an Equal Opportunity Employer

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