Front Desk Associate

5 days ago


Kansas City, Missouri, United States Onelife Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Onelife Fitness. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all who visit our club.

Key Responsibilities
  • Deliver exceptional customer service to all members and guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in members, processing payments, and handling customer inquiries.
  • Act as a brand ambassador for Onelife Fitness, promoting our services and amenities to members and guests.
  • Work collaboratively with the Front Desk Team to achieve sales and membership goals.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for all.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the fitness industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic computer skills and knowledge of MS Office.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Complimentary membership and guest privileges.
  • Discounts on personal training, mind-body, aquatics, and kids programs.


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