Hotel Front Desk Night Auditor
2 months ago
Job Summary
We are seeking a Night Auditor to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.
Responsibilities
- Prepare and distribute daily, weekly, and monthly financial reports to management and department heads.
- Complete additional bookkeeping, administrative, and accounting procedures as requested.
- Execute front desk clerk duties as required, including processing reservations and check-ins, delegating housekeeping and service requests, responding to guest inquiries, and resolving guest complaints as needed.
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
- Ensure all guests feel they are having an exceptional experience at our property.
Qualifications
- Proficiency with computers is required; experience with reservation and accounting software is desired.
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
- High school diploma or equivalent required; some college preferred.
- Great communication and excellent customer service skills are required.
- Overnight shift; requires flexible hours.
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