Hotel Front Desk Night Auditor

2 months ago


Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

Job Summary

We are seeking a Night Auditor to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Responsibilities

  • Prepare and distribute daily, weekly, and monthly financial reports to management and department heads.
  • Complete additional bookkeeping, administrative, and accounting procedures as requested.
  • Execute front desk clerk duties as required, including processing reservations and check-ins, delegating housekeeping and service requests, responding to guest inquiries, and resolving guest complaints as needed.
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
  • Ensure all guests feel they are having an exceptional experience at our property.

Qualifications

  • Proficiency with computers is required; experience with reservation and accounting software is desired.
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
  • High school diploma or equivalent required; some college preferred.
  • Great communication and excellent customer service skills are required.
  • Overnight shift; requires flexible hours.


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