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Front Desk Medical Receptionist

2 months ago

Kansas City, Missouri, United States Preferred Physical Therapy Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team at Preferred Physical Therapy. As a key member of our staff, you will be responsible for providing exceptional patient service, managing front desk operations, and ensuring a smooth patient experience.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, including greeting patients, checking them in and out, and handling phone calls and correspondence.
  • Patient Scheduling: Schedule patient appointments, manage waitlists, and ensure accurate and timely communication with patients and staff.
  • Administrative Tasks: Perform various administrative duties, such as data entry, filing, and preparing patient charts and documents.
  • Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: High School Diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, basic math skills, and proficiency in MS Office.
  • Experience: Previous experience in a medical office or customer service role preferred.
What We Offer
  • Competitive Salary: $16-$17 per hour.
  • Benefits: Medical, dental, vision, LTD insurance, generous PTO, and 401(k) employer matching.