Ecommerce Operations Specialist

3 days ago


Los Angeles, California, United States GOOD AMERICAN Full time
About the Role

Good American is a leading fashion brand that celebrates all dimensions of female power. As the Ecommerce Coordinator, you will be responsible for the day-to-day operations of the website, ensuring a seamless user experience and driving incremental sales.

Key Responsibilities
  • Manage day-to-day operations of our Shopify Plus ecommerce platform, ensuring functionality, performance, and user experience meet company standards.
  • Set up and launch new products on-site correctly and in a timely manner to drive incremental sales.
  • Own linking strategy across channels to support marketing initiatives and increase product conversion.
  • Collaborate with internal stakeholders on planning and execution of all site campaigns, including but not limited to launches, promotions, and content updates.
  • Monitor ecommerce analytics and KPIs to track performance, identify trends, and optimize campaigns.
  • Manage and maintain the product catalog, consistently auditing to ensure accuracy of product descriptions, imagery, inventory, etc.
  • Assist in digital merchandising through landing page creation, product merchandising, and SEO.
  • Troubleshoot site issues related to Shopify Plus and other ecommerce tools; working with cross-functional teams for resolutions.
  • Support QA for all campaigns and deployments on site.
  • Support the ecommerce team on projects and ad-hoc requests.
Requirements
  • 2-3 years of experience in e-commerce, fashion industry a plus.
  • Experience working with Shopify Plus, CMS, Asana/Monday, and Google Analytics.
  • Strong ability to follow up, multi-task and follow through on projects.
  • High attention to detail with exceptional time management skills.
  • Strong organizational skills.
  • Proficiency with Microsoft Office suite (Excel).


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