Member Experience Coordinator
1 week ago
**Job Description**
The Member Services Representative – Member Engagement is a key role within California Credit Union, responsible for delivering exceptional customer service to our members. This position requires a high level of professionalism, attention to detail, and effective communication skills.
Key Responsibilities- Member Support: Provide prompt and accurate information to members regarding their accounts, credit union products, and services.
- Product and Service Promotion: Offer and cross-sell credit union products and services to meet member needs, ensuring a seamless and personalized experience.
- Issue Resolution: Effectively respond to member inquiries and concerns, resolving issues in a timely and professional manner.
- Compliance and Audit: Maintain a working knowledge of all audit and compliance regulations, ensuring adherence to established procedures.
- Additional Duties: Perform other duties as assigned by management, ensuring flexibility and adaptability in a fast-paced environment.
- BSA Compliance: Comply with Bank Secrecy Act (BSA) requirements, as applicable to the position.
**Abilities and Qualifications**
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with members and colleagues.
- Time Management and Analysis: Demonstrate strong time management and analytical skills, with the ability to prioritize tasks and make sound decisions.
- Customer Service and Judgment: Exhibit exceptional customer service skills, with the ability to make sound judgments and resolve complex issues.
- Technical Knowledge and Certifications: Possess strong technical knowledge of call center service duties, including policies, procedures, and system applications.
**Working Conditions and Physical Demands**
This role is performed in a general office environment, with minimal physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
-
Nurse Coordinator
21 hours ago
Glendale, California, United States Adventist Health Full timeJob SummaryDelivers coordinated nursing care for patients or an assigned group of patients according to established standards of care and the nursing process. Supervises and directs the activities of various levels of assigned nursing staff, and coordinates care with other disciplines while utilizing critical thinking, professional and supervisory...
-
Merchandise Operations Coordinator
1 week ago
Glendale, California, United States Solomon Page Full timeJob SummaryWe are seeking a highly organized and detail-oriented Merchandise Coordinator to join our Consumer Products team at Solomon Page. As a key member of our team, you will be responsible for providing operational support, managing inventory, and coordinating with vendors to ensure seamless product flow.Key ResponsibilitiesOperational Support: Provide...
-
Merchandise Coordinator
21 hours ago
Glendale, California, United States Software Resources Full timeJob SummarySoftware Resources is seeking a highly organized and detail-oriented Merchandise Coordinator to provide operational support for our Consumer Products and Interactive Media department. As a key member of our team, you will be responsible for managing the day-to-day operations of our merchandise inventory, including item setup, purchase order...
-
Merchandise Coordinator
5 days ago
Glendale, California, United States Software Resources Full timeJob SummarySoftware Resources is seeking a highly organized and detail-oriented Merchandise Coordinator to provide operational support for our Consumer Products and Interactive Media business segment. As a key member of our team, you will be responsible for managing the day-to-day operations of our merchandise department, ensuring seamless execution of our...
-
Recreation Coordinator
2 weeks ago
Glendale, California, United States Glen Park Senior Living Full timeJob DescriptionPosition Title: Recreation CoordinatorDepartment: Activities DepartmentReports To: Executive Director*SIGNING BONUS OF $500*Position Overview:The Recreation Coordinator is responsible for planning and implementing a variety of engaging activities for residents, promoting both social interaction and independent living skills within our...
-
Patient Advocate and Care Coordinator
4 days ago
Glendale, California, United States Adventist Health Full timeJob Summary:As a Patient Advocate and Care Coordinator at Adventist Health, you will play a vital role in ensuring that patients receive timely and appropriate treatment. Your primary responsibility will be to act as a patient advocate, guiding patients through the clinical care system and establishing contact with new patients and/or family members, or...
-
Merchandise Coordinator
1 week ago
Glendale, California, United States Genuent Full timeJob SummaryGenuent is seeking a highly skilled Merchandise Coordinator to join our team. As a Merchandise Coordinator, you will play a critical role in ensuring the smooth operation of our department, including placement grids, assortment management, and vendor base execution.Key ResponsibilitiesProvide operational support for the department,...
-
Clinical Staff Coordinator
4 days ago
Glendale, California, United States Parexel Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clinical Staff Coordinator to join our team at Parexel. As a Clinical Staff Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of clinical trials.Key ResponsibilitiesSupport the development and implementation of clinical staffing schedules to meet...
-
Healthcare Appointment Coordinator
2 weeks ago
Glendale, California, United States Comprehensive Community Health Centers Inc. Full timeDENTAL PATIENT SERVICES COORDINATOR JOB SUMMARYThe Dental Patient Services Coordinator serves as the initial contact for all individuals reaching out to the Health Center. This role necessitates familiarity with Medical/Dental office operations and proficiency in accurately entering data into the computer system. Attention to detail and exceptional...
-
Merchandise Operations Coordinator
6 days ago
Glendale, California, United States Volt Full timeJob DescriptionJob Title: Merchandise CoordinatorJob Summary:Volt is seeking a highly organized and detail-oriented Merchandise Coordinator to join our team. As a Merchandise Coordinator, you will be responsible for providing operational support for the department, including item setup, purchase order creation and maintenance, and delivery tracking of all...
-
Patient Relations Coordinator
2 weeks ago
Glendale, California, United States Comprehensive Community Health Centers Inc. Full timeDENTAL PATIENT SERVICES COORDINATOR JOB SUMMARYThe Dental Patient Services Coordinator serves as the initial contact for all individuals reaching out to the Health Center. This role necessitates a solid understanding of Medical/Dental office operations and the capability to accurately enter data into the electronic system. Attention to detail and exceptional...
-
Front Office Coordinator
11 hours ago
Glendale, California, United States Mindpath Health Full timeAbout the RoleMindpath Health is dedicated to increasing access to mental health care, empowering clinicians, and caring for communities. As a Front Office Coordinator, you will play a vital role in delivering exceptional patient experiences through personalized interactions and seamless appointment coordination.Key ResponsibilitiesProvide top-notch customer...
-
Strategic Growth Coordinator
2 weeks ago
Glendale, California, United States Comprehensive Community Health Centers Full timeSTRATEGIC GROWTH COORDINATOR JOB SUMMARY The Strategic Growth Coordinator plays a pivotal role in identifying, evaluating, and executing strategies aimed at enhancing the organization's current service offerings while also exploring new avenues for expansion. This position operates independently and collaborates with various departments and leadership teams...
-
Partnerships Marketing Coordinator
5 days ago
Glendale, California, United States Russell Tobin & Associates Full timeJob DescriptionWe are seeking a highly skilled Partnerships Marketing Coordinator to join our team at Russell Tobin & Associates.About the RoleThe Partnerships and Integrated Marketing team is responsible for developing and executing high-impact marketing programs that drive customer acquisition, retention, and awareness. As a Partnerships Marketing...
-
Clinical Staff Coordinator
1 week ago
Glendale, California, United States Parexel Full timeAbout the RoleParexel's Early Phase Clinical Unit is a leading provider of innovative clinical trial solutions. We are seeking a highly skilled Clinical Staff Coordinator to join our team in Glendale, CA.Key ResponsibilitiesSupport the development and implementation of Standard Operating Procedures (SOPs) and Good Clinical Practices (GCPs) to ensure...
-
Floor Crew Member
3 days ago
Glendale, California, United States Allied Universal® Janitorial Services Full timeJob SummaryWe are seeking a skilled and detail-oriented Floor Crew Member to join our team at Allied Universal Janitorial Services. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our client sites.Key ResponsibilitiesEmpty and clean all waste containers, removing waste paper and...
-
Healthcare Patient Coordinator
2 weeks ago
Glendale, California, United States Comprehensive Community Health Centers Inc. Full timeJob OverviewHEALTHCARE PATIENT COORDINATOR SUMMARYHealthcare Patient Coordinators play a vital role in assisting individuals with their healthcare journey, fostering trust, and guiding them in managing their health information effectively. This position involves directing patients to essential resources and managing relevant information.KEY RESPONSIBILITIES...
-
Staffing Operations Coordinator
2 weeks ago
Glendale, California, United States Be Well Nursing, LLC Full timeJoin Our TeamBe Well Nursing, LLC is in search of a committed Staffing Operations Coordinator to enhance our workforce management. This position is crucial for maintaining efficient daily staffing functions, liaising with healthcare providers and nursing professionals, and ensuring adherence to compliance protocols. As a key Compliance Coordinator, you will...
-
Project Coordination Specialist
1 week ago
Glendale, California, United States Ramos Consulting Services, Inc. (Ramos CS) Full timeThis full-time role as a Project Coordination Specialist will leverage your administrative and organizational skills to assist a dynamic professional team with project management and contract administration, alongside specific financial tasks associated with various projects. This pivotal position involves collaboration with multiple Project Managers...
-
Customer Service Representative
3 days ago
Glendale, California, United States California Credit Union Full timeJob Description**Job Summary:**The Member Services Representative – Member Engagement is responsible for delivering exceptional customer service to California Credit Union members. This role involves receiving incoming calls, providing accurate information, and resolving account concerns in a timely and professional manner.**Key Responsibilities:**Member...