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Administrative Services Manager
1 month ago
The Administrative Services Manager plays a crucial role in the success of Plymouth Housing by overseeing the coordination and execution of administrative tasks, managing staff and office operations to ensure efficiency and effectiveness. This position is responsible for establishing, evaluating, and updating department processes and systems, reviewing reports and interpreting data, and delivering administrative projects and initiatives.
This is a full-time position that requires a strong customer service orientation, relationship building, critical thinking, creative problem-solving, and collaboration skills. The ideal candidate will have a proven track record of effective time management, taking initiative, working independently, and delivering results in a fast-paced environment.
Key Responsibilities:
- Provide office management and administrative support to facilitate day-to-day operations.
- Manage all aspects of the administration office, including planning, design, and implementation of office moves, adds, and changes.
- Own and execute the process for selecting furniture, elements, and colors for common areas, and purchase selected furniture.
- Design, implement, and improve office and administrative procedures, including establishing standards, creating service level agreements, and strategically improving operational items.
- Coordinate and manage the purchase or leasing of organization-wide general office equipment, furniture, parking agreements, and emergency preparedness and first aid supplies.
- Review and approve associated invoices for payment, prioritize vendor relations, and ensure excellent collaboration.
- Own all aspects of contracted administrative services, including water delivery, coffee service, and shredding.
- Oversee retention and storage of administrative records, create and execute a policy and process for proper records management.
- Lead the process for policy and procedure development, approval, tracking, version control, and storage for all departments.
- Assist in the coordination of meetings and other organization events.
- Attend meetings and trainings, as required.
- Provide services of a Notary Public, as needed.
Requirements:
- Minimum of five (5) years administrative or office management experience, including supervisory responsibility.
- Bachelor's degree in business administration or a related field, and/or relevant work experience.
- Strong written and interpersonal skills, with the ability to adapt and interact effectively at all levels of the organization.
- Proven track record of effective time management, taking initiative, working independently, and delivering results.
- Ability to manage multiple competing priorities and demonstrate flexibility and responsiveness in a fast-paced, changing environment.
- High integrity and sound judgment in decision-making, upholding discretion with confidential matters and sensitive information.
- Ability to learn quickly and work with minimal supervision.
- Advanced level of proficiency with full MS Office suite and web conferencing, including MS Teams and Zoom.
Benefits:
Plymouth Housing offers a comprehensive benefits package for full-time employees, including medical, dental, vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more.