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Dining Service Support Specialist

2 months ago


Durham, North Carolina, United States The Forest at Duke Full time
JOIN OUR MISSION

Dining Service Support Specialist - Full-Time

The Forest at Duke is dedicated to creating a nurturing and responsible environment that promotes the independence of senior residents, enabling them to lead fulfilling, active, and secure lives. Our goal is to be the leading provider of services for older adults in the Durham area.

The Dining Service Support Specialist plays a crucial role in fulfilling our mission by providing outstanding dining service experiences. This role reports directly to the Dining Manager or their designated representative.

Essential Qualifications:
  • High School diploma or equivalent preferred.
  • Experience in a Continuing Care Retirement Community (CCRC) or healthcare environment is highly valued.
  • Excellent communication skills with the ability to connect with residents, families, guests, and colleagues.
  • Capability to maintain a professional demeanor in high-pressure situations.
Key Performance Indicators:
  • Clarifies assigned tasks before commencing work.
  • Effectively manages conflicts without becoming emotional or defensive.
  • Exhibits a genuine commitment to providing exceptional service to customers.
  • Organizes and prioritizes responsibilities to ensure timely task completion.
  • Aims for minimal errors and omissions in work.
  • Offers assistance to colleagues when necessary.
  • Adheres to job requirements consistently.
  • Maintains punctuality and attendance as scheduled.
Benefits Include:
  • Starting pay rate of $13.00 per hour.
  • Affordable health benefits.
  • Company-sponsored life and disability insurance.
  • Generous matching contributions to a 403b retirement plan.
  • Company-funded employee assistance program for you and your immediate family.
  • Paid time off and much more.

If you are interested in this opportunity, we encourage you to submit an employment application for consideration.

The Forest at Duke is committed to providing equal employment opportunities regardless of race, color, sex, disability, religion, national origin, age, genetic information, gender, gender identity, or any other characteristic protected by law.