Front Desk Agent
1 month ago
Come and be a part of our dynamic team at Vail Resorts, where we strive to provide exceptional guest experiences in the mountains. As a Front Desk Agent, you will be the face of our resort, responsible for delivering genuine and authentic service to our guests.
Key Responsibilities:- Ensure accurate check-in and checkout processes
- Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
- Solve basic folio and billing discrepancies to hotel standards and guest satisfaction
- Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner
- Creates accurate keys to guest rooms according to owner log and LMS reservations
- Must be able to communicate fluently in English
- Friendly, strong people skills
- Somewhat strong computer skills
- Work experience in a guest service facet- hotel preferred
- High School Diploma or Equivalency
- Ability to multitask in high volume situations
- Competitive pay rate of $24.07 per hour
- Full-time schedule with opportunities for advancement
- Excellent training and professional development
- Referral program and employee assistance program
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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Front Desk Agent
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Vail, United States East West Family Of Companies Full timeDescription $2,000 SIGN ON BONUS Are you a people-person with a passion for hospitality? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Solaris Residences is seeking a talented Front Desk Agent to become the face of our establishment and provide exceptional service to our guests. Our...
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Team Lead Front Desk Agent
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Vail, United States Vail Resorts Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...
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Team Lead Front Desk Agent
1 month ago
Vail, United States Vail Resorts Full timeCreate Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents,...
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1 month ago
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Front Desk Concierge
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