Reservations Team Lead
4 weeks ago
Reservations Team Lead
Vail Resorts is seeking a highly skilled Reservations Team Lead to join our team. As a key member of our reservations department, you will be responsible for blocking all rooms prior to arrival, maintaining and ensuring accurate inventory availability.
This role requires a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Manage room inventory to maximize occupancy and room revenue
- Be knowledgeable about hotel information, local attractions, and services
- Communicate effectively with front desk staff and other departments
- Perform arrivals and duplicate reservation checks
- Inventory balancing in MARSHA and Lightspeed systems
Requirements:
- One year customer service experience
- Internet, Microsoft Excel, and Microsoft Word experience
- Ability to sit or stand for long periods of time
- Must be able to work weekends and holidays
Preferred:
- Bilingual in Spanish or other languages
- Marriott Front Desk experience
- Experience with LightSpeed, MARSHA, Outlook, or EMPOWER GXP systems
Benefits:
- Competitive pay range: $24.49 - $25.00 per hour
- Full-time roles eligible for health insurance, dental insurance, and vision insurance plans
- Free ski passes for employees and dependents
- Critical illness and accident plans
Why Work for Vail Resorts?
Vail Resorts is an equal opportunity employer. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
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