Customer Service Ambassador

3 weeks ago


Vail, Colorado, United States East West Family Of Companies Full time

Front Desk Agent Opportunity

We are seeking a skilled Front Desk Agent to provide exceptional service to our guests at Solaris Residences in Vail, CO. As a key member of our team, you will be responsible for delivering genuine hospitality from check-in to check-out, engaging guests and owners with an open and helpful tone, and addressing their requests and concerns with care.

Duties and Responsibilities:

  • Deliver exceptional customer service to guests and owners
  • Maximize revenue through strategic up-selling
  • Foster strong relationships with all departments to ensure seamless operations
  • Work primarily evenings, 3:00PM to 11:00PM

Requirements:

  • Customer service-oriented and professional
  • Experience in the hospitality or customer service industries
  • Proficiency in Microsoft applications such as Outlook, Word, and Excel
  • Strong communication skills and ability to demonstrate empathy and care

Benefits and Perks:

  • Opportunity to earn commission
  • Ford Park Winter Parking pass
  • Three comprehensive health insurance plans
  • Up to 120 hours of Paid Time Off in the first year
  • Discounted gym memberships at The Athletic Club Westin
  • Exclusive discounts at Eye Pieces and Venture Sports

About East West Hospitality:

We are a trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.



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