Customer Solutions Specialist

2 weeks ago


Cincinnati, Ohio, United States Des Cincinnati LLC Full time
Job Overview

Des Cincinnati LLC, a prominent player in the insulation and energy efficiency sector, is in search of a driven and detail-oriented individual to fill the role of Customer Solutions Specialist. In this position, you will play a vital role in fostering relationships and securing sales opportunities that enhance the lives of our clients.

At Des Cincinnati LLC, we offer comprehensive training, a steady stream of leads, and the backing of a locally operated business. If you possess exceptional communication skills, organizational abilities, and a desire to learn while positively impacting homeowners' lives, we encourage you to consider this opportunity.

What We Offer

  • A supportive and enjoyable work environment
  • Essential tools and training for effective performance
  • Competitive salary with commission opportunities
  • A collaborative team atmosphere
  • Chances for professional advancement and meaningful contributions

Your Responsibilities

· Engage with leads through various communication channels

  • Interact with clients both in-person and over the phone
  • Inform homeowners about product features and benefits
  • Provide tailored recommendations to address customer needs
  • Promote additional products and services as necessary
  • Process payments and finalize transactions
  • Establish rapport with clients
  • Devise effective sales strategies
  • Identify new lead opportunities

Qualifications for Success

  • 2+ years of proven sales or recruitment experience
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office and adaptable to various software
  • Strong problem-solving capabilities
  • Understanding of sales, marketing, and customer service principles
  • A valid driver's license with a clean driving record
  • Ability to occasionally lift up to 20 lbs. and perform physical tasks as needed
  • Preferred: Associate's or Bachelor's degree and relevant experience in sales or management

Training and Development Opportunities

  • Participate in ride-alongs with experienced staff
  • Master the sales process through practical experience
  • Engage in weekly meetings to review goals and opportunities

For further details about our organization, please visit our website.



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