Patient Care Coordinator I
2 weeks ago
About Jefferson Health
Jefferson Health, a prominent healthcare provider in the Delaware Valley, operates a comprehensive network comprising 18 hospitals, over 3,500 physicians, and nearly 10,000 nurses. Our extensive reach includes physician practices across various counties, ensuring exceptional patient care close to home.
Our Commitment
As Philadelphia's second largest employer, Jefferson Health is recognized nationally for excellence in multiple specialties, including Ophthalmology and Rehabilitation. Our mission is to deliver personalized care through a dedicated team of experts, including those at the Sidney Kimmel Cancer Center, one of only 70 NCI-designated cancer centers nationwide.
Role Overview
The Patient Services Associate I plays a crucial role in enhancing the patient experience by efficiently managing arrival and departure processes within our outpatient practices. This position primarily involves front desk responsibilities, including:
- Verifying patient insurance, referrals, and demographic information.
- Facilitating the check-in and check-out processes, as well as scheduling appointments using the EPIC system.
- Providing courteous and professional interactions with patients and visitors, both in person and over the phone.
Qualifications
Preferred candidates will have experience in customer service or patient-facing roles within the healthcare sector. Please note that COVID-19 vaccination is a requirement for employment in clinical settings, with exceptions available for approved medical or religious reasons.
About Our Organization
Jefferson Health is a dynamic health system that has expanded significantly through strategic mergers, now encompassing a network of hospitals and outpatient centers. Our commitment to education and professional development is reflected in our support for employees seeking to advance their careers through continuous learning opportunities.
Our Vision and Values
We strive to reimagine health, education, and discovery to create unparalleled value. Our core values include:
- Put People First
- Be Bold & Think Differently
- Do the Right Thing
Jefferson Health is dedicated to fostering a diverse and inclusive workplace, encouraging applications from individuals of all backgrounds, including women, minorities, LGBTQ individuals, persons with disabilities, and veterans.
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