Billing Operations Manager

1 week ago


Tampa, Florida, United States Akerman Full time

Akerman LLP stands as a prominent law firm across the United States, committed to delivering exceptional service to clients throughout the Americas. We are currently seeking an experienced Billing Operations Manager to enhance our National Financial Services Department. This position entails reporting to the Director of Billing and collaborating to manage the firm's billing functions effectively.

Key Responsibilities:

  • Interpreting and executing client billing requirements, working in tandem with the Billing Specialist for setup and compliance
  • Expertise in electronic billing systems
  • Guiding the Billing Specialist, overseeing workloads, quality assurance, and adherence to firm protocols
  • Developing training initiatives and fostering skill enhancement for the Billing team
  • Providing support and resolving billing-related inquiries with team members, attorneys, or clients
  • Arranging coverage for absences and formulating contingency strategies
Requirements and Qualifications:
  • 5+ years of experience in legal billing, ideally within a large law firm environment
  • Proficient in billing software such as Elite Enterprise, 3E, eBilling Hub, Paperless Proforma, or equivalent
  • Proven leadership and management capabilities
  • Strong organizational skills with meticulous attention to detail
  • Effective communication skills across all levels of personnel, vendors, and clients
  • Exceptional analytical and problem-solving skills
  • Ability to manage multiple tasks, work under pressure, and meet deadlines
  • Commitment to upholding a strong work ethic and integrity
  • Bachelor's degree in Accounting or Finance, or equivalent professional experience
We offer a competitive compensation and benefits package.

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