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Senior Billing Operations Manager
2 months ago
Akerman LLP stands as a prominent law firm across the United States, committed to delivering exceptional service to clients throughout the Americas. We are currently seeking an experienced Billing Manager to oversee our National Financial Services Department. This role will involve close collaboration with the Director of Billing to manage the firm's billing functions effectively.
Key Responsibilities:
- Interpreting and applying client billing standards, working in conjunction with the Billing Specialist for setup and compliance
- Expertise in electronic billing systems
- Guiding the Billing Specialist, overseeing workloads, quality control, and adherence to firm policies
- Developing training initiatives and promoting skill enhancement for the Billing team
- Providing support and resolving billing-related inquiries with team members, attorneys, or clients
- Coordinating coverage during absences and creating contingency strategies
- Over 5 years of experience in legal billing, ideally within a large law firm environment
- Proficient in Elite Enterprise, 3E, eBilling Hub, Paperless Proforma, or similar billing software
- Proven leadership and management capabilities
- Strong organizational skills with a meticulous attention to detail
- Effective communication skills with personnel at all levels, vendors, and clients
- Exceptional analytical and problem-solving skills
- Ability to handle multiple tasks, work under pressure, and meet deadlines
- Commitment to maintaining a strong work ethic and integrity
- Bachelor's degree in Accounting or Finance, or equivalent professional experience