Senior Billing Operations Manager

1 week ago


Tampa, Florida, United States Akerman Full time

Akerman LLP is a prominent law firm in the United States, committed to providing exceptional service to clients across the Americas. We are currently seeking an experienced Billing Manager to lead our National Financial Services Department. This role will involve close collaboration with the Director of Billing to manage the firm's billing processes effectively.

Key Responsibilities:

  • Interpreting and applying client billing requirements, working in tandem with the Billing Specialist for setup and adherence
  • Expertise in electronic billing systems
  • Guiding the Billing Specialist, overseeing workloads, quality assurance, and compliance with firm policies
  • Developing training initiatives and fostering skill enhancement for the Billing team
  • Providing support and resolving billing-related inquiries with team members, attorneys, or clients
  • Arranging coverage for absences and creating contingency strategies
Requirements and Qualifications:
  • Over 5 years of experience in legal billing, ideally within a large law firm environment
  • Familiarity with Elite Enterprise, 3E, eBilling Hub, Paperless Proforma, or comparable software
  • Proven leadership and management capabilities
  • Strong organizational skills with a meticulous attention to detail
  • Effective communication skills across all levels of personnel, vendors, and clients
  • Excellent analytical and problem-solving skills
  • Ability to manage multiple tasks, work under pressure, and meet deadlines
  • Commitment to maintaining a robust work ethic and integrity
  • Bachelor's degree in Accounting or Finance, or equivalent professional experience
We offer a competitive salary and benefits package.

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