Executive Business Leader
3 weeks ago
About the Role: We're seeking a highly motivated and experienced General Manager to lead our Kansas Enterprise in the Digital Solutions Division.
Key Responsibilities:
- Overall P&L responsibility, including managing revenue and expenses to a budget.
- Set program vision, service planning and prioritization, investment planning, staffing decisions, and other program functions.
- Lead and provide management oversight to a 25+-person team responsible for all aspects of the state enterprise's digital government contract with the State of Kansas.
- Sell web-based, custom-built digital government services and SaaS solutions to create efficiencies and enable growth for the state's digital government programs.
- Advise on overall business strategy, including but not limited to, fee and transaction-based business models, end user centered design, user engagement, and specific industry expertise in payment solutions and innovative digital government services.
- Act as a digital government consultant to key partners within the state and local government through reporting, presentations, state conferences and tradeshows.
- Develop and implement strategic plans around: sales and growth of existing and new services, relationship management and partnerships to help foster ties with government agencies, third parties, national associations, and usage, analytics, government and user needs, and industry trends to grow solution adoption and develop new services.
- Seek out and implement improvements to all aspects of the business to maximize revenue growth, efficiencies and cost reduction.
- Develop and maintain a productive working relationship with senior level project sponsors/stakeholders and key agency partners, evaluating and maintain positive satisfaction levels.
- Conduct research and analysis into future plans and needs of targeted agencies/customers.
- Maintain open communications with senior management, providing regular updates on key projects and operational processes.
Requirements:
- Undergraduate degree.
- Minimum of five years' related job experience.
- Experience with Agile development methodology a plus, including sprint planning.
- Web application project management and PMI certification preferred.
- Excellent customer service skills, including solid verbal and written abilities.
- A demonstrated history of strong leadership and organizational skills.
Location: Topeka, Kansas.
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