Area Manager Food Operations

3 days ago


Los Angeles, California, United States NBCUniversal Full time
Job Title: Area Manager Food Operations

Direct the operation of 8-12 quick service branded restaurants with sales volume ranging from 20M-30M per year. Responsible for implementation of strategic planning to optimize restaurant profits while adhering to quality, cleanliness and guest service standards. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Key Responsibilities:
  • Fluent understanding of restaurant & food service P&L's (labor & food & beverage costs), financial metrics & venue budgets.
  • Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests.
  • Accountable for creating and implementing GSAT (Guest Satisfaction) & TSAT (Team Satisfaction) action plans at the venue level to drive guest service & employee satisfaction.
  • Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
  • Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning.
  • Partner with Shared Services', training department & culinary Training positions to ensure proper new venue planning and new product roll-outs.
  • Partner with Quality Assurance department to ensure that the highest levels of safe food handling practices are being met. Train& develop teams to have strong understanding of the importance of food safety.
  • Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met.
  • Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor.
  • Maintain safety, guest service, cleanliness and food quality standards.
  • Responsible for monitoring daily business performance and making recommendations to maximize current trends.
  • Communicate with Managers departmental and corporate objectives.
  • Discuss restaurant challenges to Senior Management with recommendations for improvement.
  • Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets.
  • Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees.
  • Work with counterparts in food to maintain a Person in Charge for all areas at all times of park operation.
Requirements:
  • High School diploma or GED required / Undergraduate Degree in Hospitality or Business Field Preferred
  • Minimum 5-7 years management & food industry experience with multiple large high volume food service operations exceeding over $15M in revenue/sales.
  • Must be available to work on weekends, holidays and nights
  • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $105,000 (Bonus eligible)



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