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Food and Beverage Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled Food and Beverage Operations Manager to join our team at eTeam. As a key member of our operations team, you will be responsible for supervising the daily operations of our quick service restaurants, ensuring exceptional guest satisfaction, and maintaining high standards of food quality and safety.
Key Responsibilities
- Supervise and Manage Restaurant Staff
- Lead and motivate a team of hourly staff and seasonal supervisory staff to achieve exceptional guest satisfaction and operational excellence.
- Provide coaching, training, and performance feedback to team members to ensure they meet company standards.
- Ensure Operational Excellence
- Monitor and maintain high standards of food quality, safety, and sanitation in all restaurants.
- Ensure compliance with local, state, and federal laws, as well as company policies and procedures.
- Manage Labor and Scheduling
- Develop and manage labor schedules to meet business needs and maintain projected labor budgets.
- Adjust operations as necessary to meet budget requirements.
- Maintain a Clean and Safe Work Environment
- Ensure all restaurants maintain a clean, safe, and professional work environment.
Requirements
- Education and Experience
- High school diploma or equivalent required.
- Minimum 2 years of management experience in the food industry, with a focus on quick service operations.
- Skills and Qualifications
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make sound decisions quickly.
- Strong analytical and problem-solving skills.
- Proficient in MS Word, Excel, and food-related point-of-sale systems.
Preferred Qualifications
- Education and Experience
- Associate or Bachelor's degree in hospitality management or business administration preferred.
- Skills and Qualifications
- Experience in quick service operations, preferably in a union environment.
- Strong customer service and interpersonal skills.
- Ability to work in a high-paced, repetitive teamwork environment.
