Sustainability Operations Manager

1 week ago


Whippany, New Jersey, United States ISS Facility Services - North America Full time

Energy Manager

Key Purpose

The Energy Manager plays a pivotal role in delivering exceptional energy management services to esteemed clients across their property portfolios. This position is essential within a prominent facilities management organization, overseeing various locations, both owned and leased. The account Energy Manager is tasked with operating across multiple client sites, taking a leading role in facilitating annual energy savings to align with our clients' ambitious energy and carbon reduction objectives.

Success Criteria

  • Enhance personal skill set in accordance with established performance reviews, taking ownership of improved outcomes and ensuring ongoing self-development.
  • Engage in and embrace professional development opportunities within the organization.
  • Exhibit a strong commitment to achieving outstanding performance and results.
  • Maintain responsiveness to client needs and actively seek to understand their challenges.
  • Demonstrate innovation, flexibility, and openness to change.
  • Showcase robust technical and functional expertise.

Key Areas of Collaboration and Influence

  • Effectively communicate with colleagues within the Business Unit and across the organization to ensure information is shared appropriately and participate in project groups and meetings as necessary.
  • Clarify complex issues in a coherent manner to ensure understanding at all team levels.
  • Foster an environment where all team members are aligned towards shared goals and business objectives.

Ideal Candidate Experience

  • At least 5 years of experience in energy management.
  • Possession of a recognized qualification in energy management, such as Certified Energy Manager (CEM).
  • In-depth knowledge of key techniques and technologies that promote efficient energy use.
  • Accreditation from a relevant industry body (e.g., CIBSE, EI, ASHRAE).
  • Proficiency in current energy and utility benchmarking techniques and statistical analysis.
  • Familiarity with energy monitoring and targeting software.
  • Experience in project management.
  • Understanding of HVAC, refrigeration, and lighting operations and system design/integration, including district heating and cooling systems.
  • Knowledge of Building Management Systems (BMS) and control theory to enhance energy savings.
  • Capability to conduct comprehensive energy audits and feasibility assessments of energy technologies (e.g., CHP).
  • Awareness of customer operations, business drivers, financial considerations, and relevant legislative requirements.
  • Completion of a recognized degree or equivalent in energy, building services, or engineering (e.g., mechanical or electrical).
  • A valid driver's license with no restrictions.

Key Accountabilities

  • Ensure effective management of energy resources to meet organizational and client objectives.
  • Identify, develop, and support the implementation of new energy-related initiatives.
  • Execute all energy-related tasks to ensure service delivery and compliance.
  • Motivate and educate colleagues and client organizations on best practices in energy management.
  • Maintain a comprehensive understanding of energy requirements (legal, statutory, and technical) that impact client operations.
  • Promote energy efficiency and provide guidance for the development of energy-efficient practices.
  • Develop energy conservation measures (ECMs) with associated Return on Investment (ROI).
  • Advise on energy solutions, transforming these into actionable projects.
  • Conduct energy surveys in client premises (offices and retail).
  • Formulate and implement strategic briefs for design standards to align with client objectives.
  • Provide detailed feasibility studies of costed initiatives/projects aimed at reducing energy consumption and/or supply (e.g., embedded generation/CHP).
  • Manage and implement energy initiatives.
  • Deliver monitoring and verification throughout the project lifecycle to achieve cost-effective and energy-efficient solutions.
  • Stay informed about current utility market trends.
  • Plan, monitor, and achieve consumption and emission targets.
  • Understand utility supply trading frameworks.
  • Analyze utility profiles and benchmark against established data, collaborating with the ISS Energy Bureau as needed.
  • Generate regular and ad hoc management reports on all aspects of energy performance.
  • Provide support and training to other operational departments on energy-related matters.

Physical Demands & Work Environment

  • Prolonged periods of sitting at a computer.
  • Ability to work under pressure and meet deadlines during peak times.

As a global entity, ISS Group is dedicated to fostering resilience and equity within the international community. We advocate for diversity and inclusion in all its forms, encompassing ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We strive to lead our industry by example and positively influence the market wherever we operate.


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