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Front End Manager

2 months ago

Whippany, New Jersey, United States BJ's Wholesale Club Full time

About the Role:

We are seeking a highly skilled and experienced Front End Manager to join our team at BJ's Wholesale Club. As a Front End Manager, you will be responsible for overseeing the day-to-day operations of the Front End department, ensuring that our members receive exceptional service and value.

Key Responsibilities:

  • Leadership: Provide strategic direction and guidance to the Front End team, ensuring that they have the necessary tools and resources to deliver outstanding results.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that all interactions with members are positive and memorable.
  • Operations: Oversee the efficient operation of the Front End department, including inventory management, visual merchandising, and loss prevention.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of the Front End team, ensuring that they are equipped to meet the needs of our members.
  • Performance Management: Monitor and analyze key performance indicators, identifying areas for improvement and implementing strategies to drive results.

Requirements:

  • Leadership Experience: Proven track record of leadership experience in a retail or wholesale environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to build strong relationships with members and team members.
  • Operational Knowledge: Strong understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, members, and other stakeholders.
  • Education: High school diploma or equivalent required; college degree or higher preferred.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a clear path for career development.
  • Collaborative Work Environment: We foster a collaborative and inclusive work environment, with a focus on teamwork and mutual respect.