Executive Director, Operations and Care

7 days ago


Huntsville, Alabama, United States Regency Senior Living Full time
Director of Residence Operations and Services

Regency Senior Living is a leading provider of senior living services seeking a highly skilled and compassionate Director of Residence Operations and Services to lead our team in delivering exceptional care and services to our residents.

Job Summary:

As a Director of Residence Operations and Services, you will be responsible for overseeing the daily operations of our residence, ensuring the highest level of customer satisfaction, and maintaining a positive and supportive work environment.

Key Responsibilities:
  • Customer Service:
    • Oversee the safety and well-being of residents in accordance with our residence's philosophy and standards of care.
    • Represent the residence to the community, family members, and visitors, and develop positive relations with all customers.
    • Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.
  • General Management:
    • Adhere to and implement residence policies and procedures.
    • Maintain a high level of occupancy.
    • Assist in the development of the residence's budget.
    • Operate the residence within the budget.
  • Hiring, Supervising, and Training:
    • Recruit, hire, and supervise all employees, and ensure adequate staffing.
    • Lead by example, encourage teamwork, promote the residence's philosophy, and provide ongoing coaching to employees.
    • Motivate employees through recognition programs, training, and teambuilding.
Requirements:
  • Minimum two years management experience
  • Strong leadership skills
  • Desire to work with older adults
  • Knowledge of federal and state laws pertaining to senior living


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