Executive Director of Entertainment Operations

5 days ago


Huntsville, Alabama, United States Stars & Strikes Full time
Job Summary

We are seeking a highly motivated and experienced Executive Director of Entertainment Operations to join our team at Stars and Strikes Entertainment Center. As a key member of our management team, you will be responsible for the overall operation of the center, including meeting or exceeding revenue and cost objectives, hiring, training, and motivating team members, and ensuring guest service levels exceed expectations.

Key Responsibilities
  • Oversee day-to-day operations of the entertainment center, including bowling, food and beverage, and arcade operations.
  • Develop location-based goals and initiatives to support business strategy and achieve corporate goals.
  • Understand and be accountable for adherence to core standards, HR policies, training, and safety requirements.
  • Evaluate and improve operations and financial performance, including analysis of P&L and oversight of department managers to achieve all revenue category goals.
  • Train and manage department managers to ensure product and guest service standards are met throughout the location.
  • Work closely with department managers and corporate staff to implement revenue-driving initiatives, including league sales and development, seasonal promotions, and restaurant promotion.
  • Lead a salaried management team of 8-10 and oversee a team of hourly team members to exceed guests' expectations.
Requirements
  • Two or more years of experience in general management, preferably in a high-volume environment.
  • Experience in hospitality and/or food and beverage is a plus.
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays.
  • Previous experience with managing costs, including labor costs.
What We Offer
  • Health and 401k benefits.
  • Bonuses.
  • Paid-Time Off.
  • Profit-Sharing.
  • Free bowling, laser tag, and gameplay.

Stars and Strikes is an Equal Opportunity Employer.



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