Global Product Support Engineer
3 days ago
At ASM, we're seeking a talented Global Product Support Engineer to join our ALD team in Phoenix, AZ. As an expert in ALD equipment, you'll play a crucial role in supporting new product development and ensuring seamless customer experiences.
Key responsibilities include:
- Providing system-level expertise for new product development
- Collaborating with engineering teams to ensure design meets customer requirements
- Developing procedures for service, preventive, and corrective maintenance tasks
- Driving customer fab readiness and installation
- Reporting field issues and driving customer issue resolution
With a Bachelor's degree in an engineering discipline and 5+ years of experience with ALD equipment, you'll be well-equipped to tackle the challenges of this role. Travel will range from 25-50% depending on the product development cycle.
At ASM, we value diversity and inclusion, and we're committed to supporting our people in their careers. If you're passionate about delivering exceptional products and services, join us on our journey and discover how you can make a meaningful impact.
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