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Snr Global Product Support Engineer

1 month ago

Phoenix, Arizona, United States ASM Company Full time
Job Description

ASM is a leading global supplier of products, services, and materials for semiconductor processing. Our company has been at the forefront of innovation for over half a century, driven by our commitment to creating cutting-edge solutions for the world's leading semiconductor providers.

The talented individuals at ASM are dedicated to improving people's lives and unlocking new potential. We advance key semiconductor technologies and platforms through our collaborative approach to R&D, including ALD, epitaxy, PEALD, PECVD, and vertical furnaces.

We are currently seeking a skilled Global Product Support Engineer to join our EPI team in Phoenix, AZ. The ideal candidate will have 5+ years of experience with EPI tools and a Bachelor's or MS degree in an engineering discipline.

The successful candidate will be responsible for:

  • Providing system-level support for new product development
  • Interacting with Hardware, Electrical, Controls, Process, and Software engineering teams
  • Developing procedures and documents for service, preventive, and corrective maintenance tasks
  • Driving customer fab readiness and installation
  • Reporting field issues and driving customer issues during the Alpha build and test phase

We offer a dynamic and inclusive work environment that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what makes us better as a team.

Apply today to join our exciting journey and unleash the power of an open mind.