Medical Support Specialist

7 days ago


Glastonbury, Connecticut, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at UnitedHealth Group. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.

Key Responsibilities
  • Provide patient care and support to healthcare professionals in a fast-paced clinical environment
  • Perform clinical and administrative tasks, including patient intake, phlebotomy, and documentation
  • Act as a member of the care team, preparing patients for appointments and collecting clinical information
  • Manage patient flow and schedules, ensuring efficient and effective care delivery
  • Document patient interactions and clinical activities accurately and in a timely manner
  • Assist patients with identifying suitable resources for disease management and other services
  • Answer and document patient phone calls, routing messages to providers as needed
  • Monitor task buckets and respond to tasks in a timely manner, following up on overdue orders and worklists
Requirements
  • Graduate of an accredited Medical Assistant program
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification
  • Intermediate level of computer proficiency in Microsoft Office
  • 1+ years of experience in a primary care setting, preferably with an electronic health record (EHR)
  • Knowledge of medical terminology and coding regulations
What We Offer

As a Medical Assistant at UnitedHealth Group, you will enjoy a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development. Our team is dedicated to delivering exceptional patient care and making a positive impact in the healthcare industry.


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