Client Relations Associate

2 weeks ago


Texas, United States VanderHouwen Full time

Status: 3-Month Contract (possibly extended)

Job Title: Customer Support Specialist

Location: On-site

Salary: $18-$22/hr

# of Openings: 20

About VanderHouwen:

VanderHouwen is dedicated to transforming business operations through innovative digital solutions. With a robust background in software development and a commitment to strategic consulting, we provide significant value through human-centered design and innovation. As a prominent player in digital transformation and product engineering, we have been leading the charge in digital advancements since 1993, specializing in digital engineering, cloud services, and AI-driven transformation for enterprises and ambitious startups globally.

We address our clients' transformation needs by merging integrated strategy, experience, and technology consulting with over three decades of engineering expertise. This combination accelerates market readiness and enhances the value derived from our clients' innovations and digital investments.

Role Overview:

We are seeking a Customer Support Specialist to play a vital role in delivering exceptional service standards and ensuring high levels of customer satisfaction in a dynamic project setting.

This position is based onsite.

Key Responsibilities:

  • Manage customer inquiries and issues through phone, email, or chat with professionalism and efficiency.
  • Diagnose problems and provide prompt solutions to customers, ensuring a smooth service experience.
  • Maintain comprehensive knowledge of company offerings and software tools to effectively address customer queries.
  • Record customer interactions, transactions, feedback, and complaints for ongoing improvement.
  • Collaborate with technical teams to identify recurring issues and propose enhancements.
  • Relay customer feedback to relevant departments to optimize service delivery and project results.

Qualifications:

  • Demonstrated experience in customer service or call center roles.
  • Reliable and capable of managing responsibilities in a fast-paced environment.
  • Exhibits strong problem-solving and decision-making abilities.
  • Familiarity with various software tools and platforms, with a quick learning aptitude for new technologies.
  • Excellent verbal and written communication skills.
  • High school diploma required; additional education or certification in customer service or related fields is advantageous.


  • Austin, Texas, United States Shift Robotics Full time

    Position OverviewAs a Client Relations Associate at Shift Robotics, you will be instrumental in delivering outstanding service and support to our clientele regarding all inquiries and requirements related to our offerings. Key ResponsibilitiesThis diverse role encompasses: Addressing client inquiries and providing solutions through various communication...


  • Houston, Texas, United States CommonSpirit Health Full time

    About the RoleWe are seeking a highly skilled Client Relations Support Associate to join our team at CommonSpirit Health. As a key member of our organization, you will play a vital role in building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesForge influential relationships with key...


  • Texas, United States Chad Jones Law Full time

    At Chad Jones Law, we prioritize delivering exceptional legal assistance and advocating for our clients' rights. Our dedicated, results-oriented team consistently evaluates medical documentation, investigates accident sites, collaborates with external specialists, and negotiates with insurance providers to ensure our clients receive the compensation they are...


  • Austin, Texas, United States MGA Homecare Full time

    Job OverviewThe Client Relations Supervisor (CRS) is tasked with cultivating and overseeing connections with designated clients and field personnel to swiftly address challenges and resolve issues. The CRS manages all non-clinical facets of care delivery, which encompasses the effective use of authorized hours, the assessment of potential candidates, and the...


  • San Antonio, Texas, United States SIXT USA Full time

    Position Overview:SIXT USA is seeking a Client Relations Specialist dedicated to providing outstanding service to our diverse clientele. Your role will involve delivering precise information and meticulously documenting vehicle conditions, fuel levels, and other relevant details.Key Qualifications:Outstanding interpersonal and relationship management...


  • Port Arthur, Texas, United States Veolia Full time

    COMPANY OVERVIEWVeolia is a global leader in optimized resource management, dedicated to providing innovative solutions for waste management and environmental services.BENEFITSVeolia offers a robust benefits package that includes paid time off, health, dental, and vision insurance. Employees also have the opportunity to participate in an employer-sponsored...


  • El Paso, Texas, United States Community Choice Financial Family of Brands Full time

    Overview:Client Relations Specialist (Bilingual) As a Client Relations Specialist, you will leverage your enthusiasm for business, interpersonal connections, and community engagement, combined with your dedication to customer service, to foster meaningful relationships. Your role will be essential to our Store Operations team, showcasing your drive by...


  • Dallas, Texas, United States Nuovo Photography Full time

    At Nuovo Photography, we pride ourselves on being more than just a photography studio; we are a thriving community committed to building meaningful connections and surpassing expectations. Our creative team is dedicated to innovation, consistently striving to deliver extraordinary experiences for our clients. We excel in transforming standard interactions...


  • Austin, Texas, United States MI Homes Full time

    Company Overview:M/I Homes has been a prominent builder of high-quality residences with exceptional design for over four decades. Established in 1976 by Irving and Melvin Schottenstein, the company has successfully realized the aspirations of more than 140,000 homeowners, evolving into one of the leading homebuilders in the United States.Initially a...


  • Texas, United States Basys Full time

    Job Title: Regional Business Development Executive at BasysBasys, a leader in providing direct credit and debit card processing solutions, is seeking a Regional Business Development Executive to enhance our team. If you thrive on fostering strong client relationships and possess a background in sales and account management, this role may be ideal for you.Key...


  • McKinney, Texas, United States Doka Group Full time

    Job Overview:The Client Relations Specialist will manage all facets of account servicing, which includes but is not limited to order management, invoicing, inventory oversight, return processing, logistics coordination, and the administration of daily operations within the Operations Department. This role also involves assisting the Operations Manager with...


  • Irving, Texas, United States Mortgage Connect Full time

    Position Overview:As a Client Relations Escrow Specialist at Mortgage Connect, you will be instrumental in providing a warm welcome to visitors and clients, whether in person or via phone. This essential role requires a commitment to delivering exceptional customer service while collaborating closely with both staff and guests.Key Responsibilities:Deliver...


  • La Porte, Texas, United States QSA Global Full time

    Job OverviewPosition SummaryThe Client Relations Specialist serves as a vital link between QSA Global and its clientele. This role involves overseeing customer orders, addressing questions, resolving issues, and maintaining a high standard of customer satisfaction. Success in this position requires a comprehensive understanding of the manufacturing...


  • Houston, Texas, United States Publicis Sapient Full time

    Position Overview:Publicis Sapient (PS), a global frontrunner in Digital Business Transformation (DBT), is seeking a Client Engagement Associate with a proven history of delivering results to become part of our distinguished Growth Force team. Role Responsibilities:In alignment with the Energy and Commodities sector, you will leverage the extensive...


  • Plano, Texas, United States Razorfish Full time

    Job OverviewWe are looking for a Senior Vice President, Client Relations with expertise in web and digital solutions. This position is hybrid, requiring in-office presence three days a week, while allowing remote work for two days.The Senior Vice President, Client Relations, plays a pivotal role in the agency's leadership, focusing on enhancing client...


  • Texas, United States City of Arlington Full time

    JOB SUMMARY: Under general supervision, deliver exceptional service to our clientele in a welcoming, friendly, and respectful manner, ensuring that each customer feels valued and at ease. Serve as the primary point of contact for pilots, passengers, and other patrons of the facility, addressing inquiries and resolving issues both in person and via telephone...


  • Texas, United States Selby Jennings Full time

    Selby Jennings is collaborating with a firm managing $1 billion in assets under management to identify their next Vice President of Investor Relations. Below are the key qualifications and responsibilities associated with this role:Key Responsibilities:Act as a trusted advisor, influencing client strategies across all facets of investor relations.Formulate...


  • Dallas, Texas, United States Financial Staffing Resources, Ltd. Full time

    Position Overview:Financial Staffing Resources, Ltd. is in search of a Client Service Associate to join our dynamic team. The successful candidate will deliver exceptional, precise, and prompt service to our clientele.Primary Duties:1. Facilitate client transactions with accuracy.2. Manage the opening and closing of new accounts.3. Assist in the processing...


  • Bellaire, Texas, United States Kestra Financial Independent Advisor Full time

    Kestra Financial Independent Advisor is a reputable financial advisory firm. We are seeking a dedicated and proactive individual who is passionate about enhancing the financial well-being of our clients. The ideal candidate will demonstrate a strong initiative and a desire to grow alongside our organization. This role requires full-time presence in the...


  • Texas, United States Pennington Partners & Co. Full time

    About Pennington Partners & Co.:Established in 2016, Pennington Partners & Co. is dedicated to creating a premier financial services holding company and a solutions-driven platform tailored for the world's most accomplished entrepreneurs and their families.Our organizational culture is dynamic, intelligent, relentless, and unconventional. We foster...