Patient Service Representative

7 days ago


Akron, Ohio, United States Aspen Dental Full time

About Aspen Dental

At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.

Job Summary

As a Patient Experience Coordinator, you will report to the Manager and perform daily front-office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.

Key Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
  • Balance nightly deposits and credit card processing
  • Additional tasks as assigned by the Manager

Requirements

  • High school diploma or equivalent
  • Strong communication and interpersonal skills with an ethical mindset
  • High regard for time management
  • Organized and detail-oriented

What We Offer

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuing Education (CE) through TAG U

Equal Opportunity Employer

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.



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