Credit and Collections Specialist in Property Management
1 week ago
Are you a dedicated and detail-oriented professional? We are expanding our team and looking for individuals who embody a strong work ethic and a positive attitude. Become part of our organization and discover a workplace where collaboration, challenge, and enjoyment coexist.
We take pride in being recognized as a leading employer in the industry.
Compensation and Benefits
- Competitive pay at $21.00 per hour with opportunities for advancement.
- Full-time schedule, Monday through Friday, from 10 AM to 7 PM, ensuring a consistent 40-hour work week along with potential overtime.
- Enjoy paid holidays and weekends off.
- Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, 401K, generous paid time off, gym access, meal preparation services, and more.
- Employee discount programs available.
- Long-term career growth opportunities—many of our leaders began their journey with us seeking employment and found rewarding careers across our branches nationwide.
- Acknowledged as one of the Top 100 Companies in the region for multiple consecutive years.
Position Summary
The Credit and Collections Specialist in Property Management plays a crucial role in liaising with clients regarding credit applications, billing inquiries, discrepancies, and the collection of overdue invoices. This position is vital for ensuring the smooth operation of customer credit accounts.
Qualifications
- Must be at least 18 years old.
- Experience in collections, accounts receivable, accounts payable, or property management is preferred.
- Strong interpersonal skills with the ability to communicate effectively with clients, management, and team members.
- Flexibility to work varied hours and overtime as necessary.
- Reliable transportation is required.
- A minimum of three years of experience in a professional environment.
Key Responsibilities
- Uphold company standards for accuracy and efficiency in all job functions.
- Complete and submit all required documentation and assignments in a timely manner.
- Evaluate and extend credit as appropriate.
- Process payments and update customer accounts as necessary.
- Engage with clients via phone, mail, and email to resolve overdue payments and understand payment issues.
- Review and clarify terms of sale, service, payment, or credit agreements with clients.
- Document financial status and collection efforts for each customer.
- Maintain detailed electronic records of customer interactions and account status.
- Identify accounts that require escalation to the legal department for further action.
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