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Credit and Accounts Receivable Specialist
2 months ago
We are a rapidly expanding metals distributor headquartered in the southeastern United States, serving a wide range of industries with our high-quality aluminum products.
Our mission is to deliver exceptional products and services to our customers while providing a safe and rewarding workplace for all employees.
We are committed to growth and are seeking talented individuals to join our team and help us achieve our goals.
Job SummaryWe are seeking a Credit and Collections Specialist to be located in our Tampa, FL facility. This is an in-office role.
Key Responsibilities- Process customer credit applications, including contacting trade references and acquiring required documents and forms
- Set up new customers in our Enterprise Resource Planning (ERP) system
- Conduct collections by reviewing aging reports for assigned portfolio of accounts and contacting customers to inquire on payment status
- Monitor customer credit limits and average days to pay
- Approve daily customer orders based upon designated financial criteria and coordinate internal approvals in accordance with company policy when required
- Process credit card payments for customers
- Resolve customer billing and pricing issues by coordinating with internal teams
- Issue credit memos for returned material
- Answer phones professionally with a customer-centric frame of mind
- Perform other ad-hoc reports and duties as assigned
- High school diploma or the equivalent, plus 2 years work experience in accounts receivable and billing
- Bachelor's degree in finance or related field a plus
- NetSuite ERP experience highly preferred
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite or similar software
- Ability to maintain confidential information
- Must possess high attention to detail
- Ability to work independently
- Excellent time management and organizational skills and the ability to prioritize work
- 401(k) and matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
We are an equal employment opportunity employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
We are a drug-free workplace.