Store Leadership Coordinator
2 weeks ago
Position:
Retail Operations Supervisor
Employment Type:
Full-time
Location:
Murfreesboro, TN
Job Summary
Are you passionate about delivering exceptional customer experiences?
As a Retail Operations Supervisor, you will play a crucial role in implementing top-tier sales and service strategies.
Your leadership will inspire the store team to uphold outstanding customer service standards through accountability, recognition, and encouragement.
You will enhance the shopping experience for our customers by providing a welcoming environment both in-store and through curbside services.
Utilizing technology effectively will be key to improving customer interactions for both internal and external stakeholders.
Fostering a positive and solution-oriented mindset within your team will be essential in overcoming challenges and ensuring customer satisfaction.
As a Retail Operations Supervisor, you will be accountable for achieving sales, profit, and service objectives, while also executing all key Omni-channel strategies and performance metrics.
Do you have prior experience in retail management?
Can you effectively lead a team in a fast-paced retail environment?
Are you dedicated to ensuring complete customer satisfaction?
Are you adaptable and capable of managing daily changes with your team?
Do you possess strong communication skills and the ability to build rapport with both staff and customers?
Delivering Results
As a Retail Operations Supervisor, you will master all Omni-channel service platforms, including in-store pickup, delivery, and curbside services.
You will organize and oversee daily and weekly tasks to meet store sales goals and enhance customer engagement.
Supporting the Store Team Leader with onboarding and training new team members will be part of your responsibilities.
You will continuously guide and mentor store associates.
In collaboration with the Store Team Leader, you will ensure associates meet performance expectations.
Flexibility in your schedule is expected to align with customer and business needs, including early mornings, evenings, and weekends.
Creating an engaging and supportive environment for associates will be a priority.
As a member of the Leader on Duty (LOD) team, you will also be responsible for various operational processes to ensure the store runs efficiently.
Compensation
The expected salary range for this position is competitive and based on various factors such as experience and location.
Physical Requirements
Daily tasks may require lifting, pushing, and pulling up to 25 lbs.
Cleaning, organizing the store, and maintaining displays will be necessary.
Climbing ladders for restocking and retrieving merchandise is required.
Processing transactions at the register will be part of your duties.
Utilizing our order fulfillment system to meet customer needs is essential.
Benefits and Rewards
Comprehensive benefits package
401(K) retirement plan
Tuition reimbursement program
Competitive salary
Positive work environment
Generous employee discounts
Lifestyle benefits
Req Num: 7704
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