Lead Furniture Sales Specialist

2 weeks ago


Murfreesboro, Tennessee, United States Big Lots Full time
Job Overview - Furniture Sales Lead

Position Summary:
The Furniture Sales Lead is primarily responsible for overseeing the furniture team and enhancing furniture sales performance.

Key Responsibilities:
1. Accountable for the overall success of the furniture department, including merchandising, presentation, and recovery standards, as well as achieving sales metrics.
2. Collaborates with store leadership to meet operational goals and enhance overall store performance.
3. Acts as Manager on Duty, providing guidance to associates in cashiering, customer service, recovery, and furniture-related activities on the sales floor.

Leadership and Training:
4. Responsible for the operational performance of the furniture department, including training sales personnel, ensuring exceptional customer service, and maintaining merchandising standards.
5. Offers clear direction and coaching to team members on all aspects of the sales process, including product knowledge, competitive analysis, and display assembly.

Customer Engagement:
6. Assists customers with product selection and purchase decisions, ensuring they are informed about delivery options.
7. Manages the price hold process and conducts regular inventory audits to maximize sales efficiency.

Merchandising and Presentation:
8. Identifies display needs promptly to ensure high merchandising standards are met.
9. Strives for continuous improvement in sales performance while maintaining cleanliness and recovery standards.

Qualifications:
- High School Diploma, GED, or equivalent work experience required.
- Minimum one year of retail sales experience preferred.
- Strong customer service and communication skills are essential.
- Ability to lift and move heavy items is required.

We are committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws.


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