Pet Care Coordinator

7 days ago


Murfreesboro, Tennessee, United States Pet Paradise Resort Full time
About the Role

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Pet Paradise Resort. As a key member of our management team, you will be responsible for providing exceptional customer service, leading and training our front desk associates, and ensuring the smooth operation of our resort.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Team Leadership: Lead and train our front desk associates, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Operational Management: Oversee the daily operations of the front desk, ensuring that all tasks are completed efficiently and effectively.
  • Communication: Communicate effectively with guests, team members, and management to ensure seamless communication and resolve any issues that may arise.
Requirements
  • Experience: 2+ years of experience in a customer service or management role, preferably in the pet care industry.
  • Skills: Excellent communication and interpersonal skills, ability to lead and train a team, and strong problem-solving skills.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Fun and Supportive Work Environment: A fun and supportive work environment with a team of passionate and dedicated pet lovers.


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