Bilingual Client Support Specialist
2 weeks ago
Bilingual Client Support Specialist
Compensation: $23 to $27 per hour
Shift Differential: Additional $2 or $4 based on shift
Location: California Branch
At Uline, customer service is the core of our operations. As a Bilingual Client Support Specialist, you will engage with order specifics to provide an outstanding experience that our clients appreciate. Our organization is expanding, offering new career paths and job security you can rely on.
Teamwork is Key This role is on-site, and we seek individuals who share our enthusiasm for excellence.
Available Shifts:
- 12:30 PM to 9 PM, four weekdays and one weekend day.
- 9 PM to 5:30 AM, Friday through Tuesday.
Key Responsibilities
- Manage customer orders and inquiries in a collaborative call center utilizing advanced technology.
- Interact with clients via phone, email, and chat.
- Assist customers in navigating Uline's website and online ordering system.
- Become a knowledgeable resource on products and solutions; we will equip you to address product, pricing, and shipping inquiries swiftly and confidently.
Essential Qualifications
- High school diploma or equivalent; a bachelor’s degree is preferred.
- Previous customer service experience is a plus, but we will train you to deliver exceptional service.
- Bilingual (English / Spanish) - fluent in both verbal and written communication.
Benefits Offered
- Comprehensive medical, dental, vision, and life insurance coverage, along with Flexible Spending Accounts and wellness initiatives.
- 401(k) plan with a 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program supporting professional development.
- Bonus programs that include annual performance, sales objectives, and profit sharing.
Employee Advantages
- State-of-the-art, clean, modern facilities.
- Top-tier fitness center and nearby walking paths.
About Uline
Uline is North America's premier distributor of shipping, industrial, and packaging materials. We are a family-owned business recognized for outstanding service, high-quality products, and same-day shipping from our extensive in-stock inventory. With over 9,000 employees across 13 locations, it's time to consider a career with Uline.
Uline is proud to maintain a drug-free workplace.
EEO/AA Employer/Vet/Disabled
Our employees are our greatest asset, and we are dedicated to providing exceptional benefits and perks.
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