Client Support Specialist

2 weeks ago

Ontario, California, United States UniFirst Full time

About the Role:

UniFirst is looking for a committed Client Support Specialist to enhance our customer service operations. This position is crucial in providing exceptional support as a bridge between our clients and the organization. We offer a structured work schedule with weekends off and comprehensive training to ensure your success.

Key Responsibilities:

  • Address customer inquiries regarding accounts, processes, and services via phone or email.
  • Deliver outstanding service to both clients and UniFirst staff.
  • Handle accounts receivable tasks, including follow-ups on overdue accounts, processing returns and exchanges, and resolving account discrepancies through our established escalation procedures.
  • Collaborate with the Sales Department by providing necessary administrative assistance.
  • Conduct basic data entry and perform various administrative tasks.

Desired Qualifications:

  • A minimum of 2 years of experience in a customer service role within an administrative environment is preferred.
  • Previous experience in accounts receivable is highly valued.
  • A High School diploma or GED equivalent is recommended.
  • Strong verbal and written communication skills, including professional telephone and email etiquette.
  • Essential qualities include being an active listener, responsive, and personable.
  • Proficient in Microsoft Office Suite (e.g., Outlook, Excel, Word, TEAMS).
  • Excellent time management and organizational skills with a keen attention to detail.
  • A team-oriented individual who can also work independently.
  • Capable of problem-solving in a fast-paced environment.
  • Comfortable with basic mathematical calculations (addition, subtraction, multiplication, division).

What We Offer:

Training: We prioritize ongoing learning and professional growth, fostering an environment that encourages our team members to reach their full potential. You will receive hands-on training, access to extensive online training modules through our Service Certificate Program, and utilize UniFirst's innovative training platform, The Learning Center.

Career Advancement: As a growing organization, we provide significant opportunities for personal development and career progression.

Community Environment: Our distinctive community culture sets UniFirst apart from other organizations.

Diversity: At UniFirst, we embrace a diverse workplace filled with various cultures, personalities, and backgrounds, recognizing that diverse teams contribute to our success.

Compensation and Benefits:
We offer on-the-job training, a 401K plan with company matching, profit sharing, health insurance, an employee assistance program, life insurance, paid time off, direct payroll deposit, tuition reimbursement, a 30% employee discount, and employee referral bonuses.

Compensation: $21.50/hr

About UniFirst:

UniFirst is an industry leader in the garment services sector, employing over 14,000 team members who serve 300,000 business customers across the U.S., Canada, and Europe. Our company has been recognized among the top 10 in Selling Power magazine's Best Companies to Sell For and has made Forbes magazine's Platinum 400 Best Big Companies list. With 80 years of continuous growth, now is an excellent time to consider a career with us.

UniFirst is an equal opportunity employer and does not discriminate against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States THE NEW-INDY GROUP Full time

    Job OverviewLevel Entry Level Location New-Indy Group Employment Type Full-Time Compensation $27.00 per hour Category Customer Support Position SummaryRole: Client Support SpecialistLocation: Ontario, California The New-Indy Group is seeking a Client Support Specialist to manage appointment scheduling, generate purchase orders, and perform data entry tasks....

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States AppleOne Full time

    Job OverviewAppleOne is in search of a dedicated and personable Client Support Specialist to enhance our team. This role is pivotal in ensuring exceptional client satisfaction and delivering prompt and precise information to our clientele.Key Responsibilities:Responding to client inquiries through various communication channels including phone, email, and...

  • Bilingual Client Support Specialist

    2 weeks ago

    Ontario, California, United States Uline Full time

    Bilingual Client Support SpecialistCompensation: $23 to $27 per hourShift Differential: Additional $2 or $4 based on shiftLocation: California BranchAt Uline, customer service is the core of our operations. As a Bilingual Client Support Specialist, you will engage with order specifics to provide an outstanding experience that our clients appreciate. Our...

  • Client Support Specialist

    1 week ago

    Ontario, California, United States UniFirst Full time

    Position Overview:UniFirst is in search of a committed Client Support Specialist who will play a vital role in providing exceptional customer service. This position acts as a bridge between clients and the organization, ensuring a seamless experience.Key Responsibilities:Address customer inquiries regarding accounts, procedures, and services through phone...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States UniFirst Full time

    About the Role: UniFirst is looking for a committed Client Support Specialist to enhance our customer interactions. This position is essential in providing exceptional service as a bridge between our clientele and the organization. We offer a structured work schedule with weekends off and comprehensive training for new hires. Key Responsibilities: Address...

  • Client Support Specialist

    1 week ago

    Ontario, California, United States DXP Enterprises Full time

    Job OverviewAre you ready to advance your career with us? At DXP, we are committed to delivering exceptional service to our industrial clientele. Since our inception in 1908, DXP has focused on providing the highest standard of customer care through our extensive product knowledge and technical services, all while fostering a culture of pride and...

  • Bilingual Client Support Specialist

    2 weeks ago

    Ontario, California, United States Uline Full time

    Bilingual Client Support Specialist Compensation ranging from $23 to $27 per hour Additional Shift Differential of $2 or $4 based on schedule Position Overview At Uline, customer service is essential to our operations. As a Bilingual Client Support Specialist, you will engage with customers to provide outstanding service that they appreciate. Our company is...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Ultimate Staffing Full time

    Position Overview:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and enhancing the overall client experience. This position involves engaging with customers primarily through phone and email channels.Key Responsibilities:Provide assistance to customers via telephone and electronic communication.Deliver detailed...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States BestPack Full time

    Job OverviewAs a Customer Service Representative at BestPack, you will serve as a vital link between our company and our clients, delivering essential product and service information, addressing inquiries, processing orders, and efficiently resolving customer issues.Key Benefits:401(k) matchingPerformance-based bonusesCompany-sponsored eventsComprehensive...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States BestPack Full time

    Job OverviewAs a Customer Service Representative at BestPack, you will serve as a vital link between our company and our clients, delivering comprehensive product and service information, addressing inquiries, processing orders, and resolving customer issues with precision and promptness.Key Responsibilities:Handle a high volume of incoming calls and emails...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Ultimate Staffing Full time

    Position: Customer Service RepresentativeKey Responsibilities:Engage with clients through various communication channels including phone and emailDeliver detailed product insights and informationGenerate quotations utilizing the ERP systemProcess orders within the ERP frameworkAssist clients with inquiries related to Customer Service, Business Operations,...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Scopeair Full time

    Customer Service Representative - ScopeairJob Category: Client Relations Requisition Number: CUSTO003339Job OverviewKey ResponsibilitiesRespond to inquiries about company services and execute various account management tasks.Act as a reliable source of information and support for front-line staff.Promote additional services and perform necessary...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Safariland Group Full time

    Customer Service RepresentativeOverviewThe Safariland Group is dedicated to providing exceptional support for all customer inquiries received through various communication channels. This role is essential in ensuring that all customer interactions are handled promptly and accurately in accordance with established guidelines.Key Responsibilities- Foster and...

  • Client Relations Specialist

    2 weeks ago

    Ontario, California, United States Parco, LLC Full time

    Job OverviewPosition Summary:Parco, LLC is seeking a dedicated and skilled Client Relations Specialist to undertake the following responsibilities:Key Responsibilities:Assist the Senior Client Relations Specialist with all aspects of order management, including portal entries, delivery updates, Advanced Shipping Notices (ASNs), and adjustments to delivery...

  • Client Account Specialist

    2 weeks ago

    Ontario, California, United States Fawkes IDM Full time

    Job OverviewPosition Summary: The Accounts Receivable Specialist plays a crucial role in managing client accounts and ensuring timely collections. This position involves close collaboration with clients and internal teams to maintain accurate financial records and facilitate smooth billing processes.Key Responsibilities:Engage with clients regarding...

  • Behavior Support Specialist

    2 weeks ago

    Ontario, California, United States Imperial Autism Connections Full time

    Position OverviewJob Role: Behavior Support SpecialistOverview:This role is ideal for individuals looking to make a meaningful impact in the lives of those with autism and other behavioral challenges. No prior experience is required as comprehensive training will be provided.Key Responsibilities:As a Behavior Support Specialist, you will be trained to apply...

  • Client Relationship Specialist

    2 weeks ago

    Ontario, California, United States PNC Bank Corp. Full time

    Role OverviewThe Client Relationship Specialist is responsible for expanding and enhancing the branch's customer portfolio through various proactive sales and service initiatives.Key ResponsibilitiesDevelop and nurture customer relationships to promote financial health and satisfaction.Identify and leverage opportunities to elevate the overall customer...

  • Client Relationship Specialist

    2 weeks ago

    Ontario, California, United States PNC Bank Corp. Full time

    Role OverviewThe Client Relationship Specialist is responsible for enhancing and expanding the branch's clientele through various proactive sales and service initiatives.Key ResponsibilitiesDevelop and strengthen the customer base by identifying and acting on opportunities to enhance clients' financial health.Oversee the overall customer journey, ensuring a...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Spiralgroup Full time

    About Spiral GroupSpiral Group is a well-established importer of automotive components, proudly serving major retailers nationwide for over two decades. Our mission is to simplify the process of upgrading and replacing wheels for our customers.Position OverviewWe are currently seeking enthusiastic and proactive customer service representatives to become part...

  • Client Support Specialist

    2 weeks ago

    Ontario, California, United States Spiral Group Full time

    Job OverviewSpiral Group, a well-established automotive parts importer with over two decades of experience, is dedicated to facilitating the upgrade and replacement of wheels for major retailers nationwide.We are currently seeking enthusiastic and proactive customer service professionals to enhance our expanding workforce. Providing exceptional customer...