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Client Support Specialist

2 months ago

Ontario, California, United States Ultimate Staffing Full time
Position Overview:

The Customer Service Representative plays a crucial role in ensuring customer satisfaction and enhancing the overall client experience. This position involves engaging with customers primarily through phone and email channels.

Key Responsibilities:

  • Provide assistance to customers via telephone and electronic communication.
  • Deliver detailed information regarding products and services.
  • Generate quotes utilizing the Enterprise Resource Planning (ERP) system.
  • Input customer orders into the ERP system accurately.
  • Offer support to clients in areas such as Customer Service, Business Operations, and Retail.