Strategic Account Manager

4 weeks ago

San Francisco, California, United States AbbVie Full time
Job Summary

We are seeking a highly skilled Strategic Account Manager to join our team at AbbVie. As a key member of our commercial organization, you will be responsible for building and maintaining strong relationships with large community group Oncology practices, academic and integrative delivery systems, and other customer groups.

As a Strategic Account Manager, you will be accountable for the customer experience, coordinating appropriate resources and personnel to meet the needs of the customer. You will provide exceptional leadership, perform with strategic agility, and display the importance of cross-collaboration with all functions of the company that impact sales.

You will be responsible for demonstrating strong collaboration and coordination with all customer-facing roles, building the account strategy, and coordinating the execution of tactics consistent with corporate objectives and customer needs.

This role will require you to hire, develop, and lead a team of Oncology specialists to support the launch of Telisotuzumab Vedotin (Teliso-V) in lung cancer.

Key Responsibilities
  • Hire, develop, and retain Oncology specialists to support the community strategy
  • Leadership component of role will require management of a team, performance coaching, approval of activity, and managing area budget
  • Build strategic, long-term business partnerships with key stakeholders within targeted accounts, focusing on value-based solutions to clinical, organizational, and financial needs
  • Deliver approved branded sales messages, scheduling, and following-up with medical educational programs, and achieving or exceeding sales targets
  • Create strategic account plans, including stakeholder mapping, SWOT, C-Smart objectives, value solutions, and specific pull-through strategies and tactics
  • Take the leadership role for strategic sales and marketing initiatives, collaborating with both internal and external teams for pull-through efforts
  • Responsible for servicing and managing accounts, which may include collaborating to ensure product access, triaging reimbursement issues
  • Partner with cross-functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support throughout the patient journey
  • Establish relationships in pathology and other testing roles to educate on the need and create a sense of urgency to test for c-met protein overexpression
  • Identify and develop clinical advocates, working to leverage their expertise within the institutions
  • Partner with residency programs to educate and train emerging KOLs
  • May be responsible for participating in patient advocacy, outreach, and identification with local advocacy organizations as appropriate
  • Maintain a high level of business acumen, account knowledge, analytical, and product knowledge to leverage growth in ovarian cancer and development portfolio

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