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Strategic Account Director

1 month ago

San Francisco, California, United States Brightidea Full time
About the Role

You will play a key role in driving revenue growth with a select group of named accounts at Brightidea. As a Strategic Account Director, you will be responsible for designing and implementing a Strategic Account Management strategy that aligns with the company's goals. Your interactions with customers will represent the Brightidea culture and create value for customers, ultimately driving revenue.

Key Responsibilities
  • Collaborate with senior executives to develop and implement a Strategic Account Management strategy
  • Build and maintain strong relationships with key customer stakeholders to ensure alignment between their business priorities and Brightidea's goals
  • Lead key partnership initiatives, including quarterly business reviews, ongoing checkpoints, and escalations as needed
  • Develop and execute account plans to drive revenue growth and identify opportunities for up-selling and cross-selling
  • Work closely with internal teams, including Sales Operations, Customer Success, and Implementation, to ensure seamless execution of account plans
  • Identify and pursue close conversion and cross-sell opportunities to maximize penetration rates for additional products and services
  • Utilize CRM to optimize productivity, accurately forecast, and transparently communicate sales metrics and customer information
  • Stay up-to-date on industry trends and Brightidea's offerings to provide expert guidance to customers
What You Need to Succeed
  • 10+ years of experience in enterprise commercial, strategic client success, or account management roles
  • 5+ years of experience in enterprise software
  • Proven track record of building and maintaining relationships with C-Level stakeholders within named accounts
  • Strong account planning and execution skills, with a focus on driving revenue growth
  • Excellent time management and productivity skills, with the ability to manage multiple competing priorities
  • Proven consultative sales solution skills, with the ability to articulate clear and concise value statements
  • Ability to work effectively in a fast-paced, complex, collaborative, and team-oriented environment
  • Proven ability to develop, drive, and close business opportunities
  • Creativity and flexibility to drive sales strategies into existing accounts
  • Thoughtfulness and the ability to know what the customer needs before they know they need it
Background

Helping large companies innovate is a complex and challenging task. At Brightidea, we recognize the importance of innovation in driving growth, creating new jobs, and ensuring a safe, healthy, and prosperous future for billions around the globe. However, innovation at large companies is often a mess, with employees having ideas but lacking a formal process to bring them to life. Our company is committed to transforming the way the world innovates, and we're looking for talented individuals to join our team and help us achieve this mission.

Our Company & Culture

We're a tight-knit, entrepreneurial-minded team of self-starters who show up every day with a singular mission: to transform the way the world innovates. Our primary focus is to continue to add exceptionally talented and motivated individuals to the Brightidea team. We're ambitious, bold, highly collaborative, focused, and we aim to win. We take a humble approach to changing the way corporate R&D teams run innovation challenges.

Compensation

$150,000 - $350,000 OTE depending on size of quota