Administrative Operations Associate
2 weeks ago
Job Title: Administrative Support Specialist
Client Location: Tampa, FL - HYBRID
Salary/Pay Rate: $28.72 to $31.91 an hour
Duration: through Dec 2024 (may extend)
Job Overview:
We are in search of a meticulous and proactive Administrative Support Specialist to become a part of our vibrant team. The successful candidate will undertake a variety of administrative responsibilities, oversee Salesforce cases, process product orders, and manage data updates. This position demands exceptional communication skills, robust customer service capabilities, and proficiency in Microsoft Office. Familiarity with Salesforce and SAP is highly advantageous.
Key Responsibilities:
- Administrative Inquiry Resolution: Address and resolve administrative inquiries related to NPS (Net Promoter Score) promptly and professionally.
- Salesforce Case Oversight: Handle and resolve Salesforce cases, ensuring precise and efficient management of customer and internal requests.
- Product Order Processing: Execute and manage product orders, ensuring accuracy and timely fulfillment.
- Data Management: Update and maintain data concerning attendees and ticket sales, ensuring data integrity and precision.
- General Administrative Tasks: Perform additional administrative duties as assigned, supporting various office functions as necessary.
Required Skills and Qualifications:
- Communication Proficiency: Excellent written and verbal communication skills, including strong speaking and listening abilities.
- Customer Service Excellence: Exceptional interpersonal and customer service skills, emphasizing professionalism and efficiency.
- Technical Skills: Proficient in Microsoft Office Suite, including MS Excel and MS Word. Experience with Salesforce and SAP is highly preferred.
- Attention to Detail: Strong attention to detail with the ability to maintain accuracy in all tasks.
- Professional Demeanor: Exhibits a high level of professionalism in an office setting.
- Office Equipment Proficiency: Ability to utilize standard office equipment (phone, computer, etc.) for extended periods.
- Independent Work Capability: Capable of working independently with minimal supervision while effectively managing multiple tasks.
Education and Experience:
- Prior experience in an administrative or support role is preferred.
The target hiring compensation range for this role is $28.72 to $31.91 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Client Overview:
Aquent Talent connects top talent in marketing, creative, and design with leading global brands.
Our eligible talent enjoy exceptional benefits such as subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also provide free online training through Aquent Gymnasium. More information on our outstanding benefits.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We are committed to fostering an inclusive environment—one where diverse backgrounds, experiences, and perspectives are valued, and everyone can contribute, advance their careers, and thrive.
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