Front Desk Coordinator

3 days ago


Tempe, Arizona, United States Arizona Biltmore Dentistry Full time
Job Summary

Arizona Biltmore Dentistry is seeking a highly organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team.

We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health.

Key Responsibilities:

  • Work under the general direction of the practice manager to ensure seamless day-to-day operations.
  • Admit patients and create medical charts, either electronically or paper, based on center practice.
  • Collaborate with the clinical staff to schedule patients and ensure efficient workflow.
  • Answer and direct all incoming calls in a professional and courteous manner.
  • Create a welcoming environment that puts patients at ease and introduces them to our office.
  • Utilize problem-solving skills to support the center and colleagues in resolving issues.
  • Update and manage the center calendar to ensure accurate scheduling.
  • Order and organize collateral as needed to maintain a professional appearance.
  • Monitor patient wait times and work with staff to provide non-clinical assistance when necessary.
  • Assist the Front Office Administrator with the following duties:
  1. Be familiar with procedure codes to ensure accurate billing.
  2. Know daily deposit amounts and make reports as requested.
  3. Perform all other non-clinical duties as assigned.

Requirements:

  • Front office administration experience in a dental office is preferred.
  • Previous experience working patient admissions is required.
  • Previous experience scheduling medical appointments and treatment plans is also required.


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