Technical Support Engineer

4 days ago


Los Angeles, California, United States US Metro Bank Full time

We are seeking a Technical Support Engineer to join our team at US Metro Bank. In this role, you will be responsible for providing technical assistance to our staff, installing and updating software and hardware, and maintaining bank hardware and software.

Key Responsibilities:

  • Responding to requests for technical assistance in person, via phone, or electronically
  • Installing software and updating hardware
  • Support and maintain bank hardware: PCs, printers, scanners, VoIP phones, and other enterprise technology
  • Support and maintain bank software: Microsoft Windows and Office, Patching, Fiserv Premier banking software/application, Fiserv Business Analytics, and other banking/financial platforms
  • Diagnosing and resolving technical hardware and software issues
  • Troubleshoot and resolve issues with printers, scanners, mobile devices, and other peripheral equipment
  • Researching questions using available information resources
  • Provide technical guidance and training to end-users on software, hardware, and network-related issues
  • Following standard IT and helpdesk procedures
  • Logging all helpdesk interactions and collaborating with other IT teams to identify and escalate complex issues requiring specialized technical expertise
  • Maintaining inventory of various technology-related equipment
  • Managing the day-to-day operations of computer networks
  • Develop training materials and procedures for end users
  • Collaborate with other IT Operation teammates ensuring that they are equipped with the necessary skills, tools, and resources to effectively carry out their responsibilities
  • Assist the Head of IT (or other supervisors as assigned) with IT Operations-related and Application Support duties
  • Assist the Head of IT (or other supervisors as assigned) with project management and execution
  • Handles technical assistance requests to ensure that all daily tasks are completed
  • Contribute to the development and maintenance of technical documentation, knowledge base articles, and user manuals

The salary range for this full-time position is $75,000 - $85,000. Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.



  • Los Angeles, California, United States Anton Paar Full time

    Anton Paar USA is seeking a highly skilled Technical Support Engineer to join our Western Regional service team. As a key member of the team, you will provide on-site and in-house technical support for various product lines, including preventive maintenance, calibration, installation, and training. Your responsibilities will also include managing inventory,...


  • Los Angeles, California, United States Dav-Lear Systems, Inc. Full time

    Dav-Lear Systems, Inc.Job OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at Los Angeles International Airport. The ideal candidate will provide on-site hardware and software support to internal and external customers.Estimated Salary: $70,000 - $90,000 per yearKey ResponsibilitiesProvide field operations support to...


  • Los Angeles, California, United States Paragon Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Paragon, an embedded integration platform for SaaS apps. In this role, you will be responsible for troubleshooting and resolving complex technical issues, ensuring seamless integration experiences for our customers.This is an exciting opportunity for someone who thrives...


  • Los Angeles, California, United States Atlas Technical Consultants Full time

    We are seeking a highly skilled Technical Scheduling Specialist to join our team in Southern, CA. As a key member of our team, you will be responsible for scheduling and planning projects from concept to completion.The successful candidate will have a Bachelor's degree in Civil Engineering, Construction Management, or related field, along with relevant...


  • Los Angeles, California, United States EcoFlow Full time

    About the RoleWe are looking for an experienced Technical Support Engineer to join our team at EcoFlow Inc. in LA.As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Your primary goal will be to resolve complex technical issues related...


  • Los Angeles, California, United States Cephas Consultancy Services Private Limited Full time

    Cephas Consultancy Services Private Limited is seeking a highly skilled and experienced Technical Field Support Expert to join our team. As a Technical Field Support Expert, you will be responsible for providing top-notch technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing, and...


  • Los Angeles, California, United States RS&A LLC Full time

    OverviewWe are seeking a highly skilled and motivated Electro-Mechanical Systems Specialist to join our team. The ideal candidate will possess excellent technical expertise, exceptional customer service skills, and a strong passion for delivering high-quality solutions.Job Summary:This role requires a professional with expert experience in electronic and...


  • Los Angeles, California, United States calm Full time

    About CalmCalm is a leading provider of mental health and wellness solutions, dedicated to supporting individuals and organizations in achieving their goals.Our flagship product, the Calm app, features personalized content and activities designed to help users manage stress, improve sleep, and live mindfully. With a growing library of digital mental health...


  • Los Angeles, California, United States K2 Space Full time

    About the Role:">We're seeking a Senior IT Support Engineer to join our team at K2 Space. As a key member of our IT department, you'll be responsible for providing expert-level technical assistance to internal users, managing complex IT issues, and ensuring the smooth operation of IT systems across the organization.">Job Responsibilities:">"> Provide...


  • Los Angeles, California, United States Catalyst Talent Strategy Consulting Full time

    About the JobAs a Field Service Engineer at Catalyst Talent Strategy Consulting, you will play a critical role in delivering exceptional technical support to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key Responsibilities:Provide on-site and phone support to resolve complex technical...


  • Los Angeles, California, United States Netflix Full time

    About Netflix StudioNetflix is a leading entertainment services provider with 278 million paid memberships in over 190 countries. Our team creates and distributes high-quality content across various genres and languages.The RoleWe are seeking an experienced Solutions Software Engineer (L5) to join our Studio Tech Solutions (STS) team. As a member of this...


  • Los Angeles, California, United States Northrop Grumman Full time

    About the RoleWe are seeking an experienced Technical Systems Engineer to join our team in Northridge, CA. As a key member of our engineering team, you will be responsible for coordinating and collaborating with diverse engineering design teams to provide imaginative technical solutions to challenging problems.Key ResponsibilitiesDevelop, maintain, and...


  • Los Angeles, California, United States Paragon Full time

    Key Responsibilities:Triage, diagnose, and replicate complex technical issues reported by customers.Work directly with customers to understand their technical challenges, guiding them through troubleshooting and resolution processes.Collaborate with customers to replicate issues in a controlled environment, providing clear explanations and updates throughout...


  • Los Angeles, California, United States Technical Globe Company Full time

    Job DescriptionAs a Fire Alarm Designer at Technical Globe Company, you will play a critical role in designing and implementing fire alarm systems that meet the highest standards of safety and efficiency. Your primary responsibilities will include designing and engineering fire alarm systems that comply with relevant codes and standards, working closely with...


  • Los Angeles, California, United States Abbott Full time

    About the Job: The Field Service Automation Engineer will serve as a trusted advisor to automation accounts, providing technical expertise and strategic guidance to drive business success. This role requires a strong understanding of quality systems, technical support, and customer-centric approaches.The ideal candidate will have a solid background in...


  • Los Angeles, California, United States SMS Data Products Group Full time

    About the Job:We are seeking an experienced IT Support Specialist to join our team at SMS Data Products Group. In this role, you will be responsible for providing Tier I technical support and assistance to our clients. The ideal candidate will have a strong understanding of IT concepts, excellent troubleshooting skills, and experience in administering...

  • Senior Technical Lead

    4 weeks ago


    Los Angeles, California, United States Northrop Grumman Full time

    OverviewAt Northrop Grumman, we're pushing the boundaries of innovation to deliver cutting-edge solutions that impact lives globally. Our pioneering spirit has enabled us to be at the forefront of many technological advancements in our nation's history.We're seeking a Sr. Technical Lead - Missile Systems Engineer to join our talented Advanced Weapons team...


  • Los Angeles, California, United States Riot Games Full time

    Job DescriptionRiot Games is seeking a Principal Software Engineer to join our team as a technical leader in game development. This role will provide technical guidance and leadership to our engineering teams, ensuring the delivery of innovative features and solutions.ResponsibilitiesDevelop and maintain technical designs and architectures for game...


  • Los Angeles, California, United States CoreSite Full time

    About the Career OpportunityCoreSite is seeking a highly skilled Technical Operations Engineer to join our team. As a key member of our technical operations group, you will be responsible for assisting in the day-to-day operations of our data centers, including technical support, maintenance activities, and ensuring operational integrity, security, and...


  • Los Angeles, California, United States Darktrace Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Engineer - Cybersecurity to join our team at Darktrace Limited. As a key member of our sales team, you will engage with clients to understand their cybersecurity needs and provide effective solutions using our cutting-edge technology. This role requires a strong understanding of cybersecurity...