Instrumentation Field Technical Support

2 weeks ago


Los Angeles, California, United States Abbott Full time
About the Job: The Field Service Automation Engineer will serve as a trusted advisor to automation accounts, providing technical expertise and strategic guidance to drive business success. This role requires a strong understanding of quality systems, technical support, and customer-centric approaches.

The ideal candidate will have a solid background in instrumentation utilization in a laboratory environment, with a proven track record of interfacing with customers and delivering exceptional results. They will be responsible for implementing quality systems, providing technical support, and performing system maintenance tasks, while working closely with cross-functional teams to develop and execute account-specific strategies.

Responsibilities:
  • Maintaining accuracy of on-hand trunk inventory.
  • Contribution to the effectiveness of the CAPA system by accurately documenting customer complaints and resolutions.
  • Developing and executing training events to improve customer self-sufficiency in troubleshooting and repairing analyzers.


Salary and Benefits: The base pay for this position is $31.55 – $63.15 per hour. In specific locations, the pay range may vary from the posted range. You'll also have access to comprehensive benefits, including health and wellness programs, career development opportunities, and a retirement savings plan.

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