Technical Field Engineer

3 days ago


Los Angeles, California, United States RS&A LLC Full time
Overview

We are seeking a highly skilled and motivated Electro-Mechanical Systems Specialist to join our team. The ideal candidate will possess excellent technical expertise, exceptional customer service skills, and a strong passion for delivering high-quality solutions.

Job Summary:

This role requires a professional with expert experience in electronic and electro-mechanical engineering, testing equipment used for verification, checkout, and calibration of electronic equipment. The successful candidate will be responsible for performing on-site or in-house servicing, repair, and/or installation of company-serviced product(s), including system hardware and software, PCs, and networking/wireless networking.

The ideal candidate will have sound knowledge of and professional technical experience with micro-computers/PC-based systems, as well as a client-focused attitude and articulate interpersonal communication skills.

Responsibilities:
  • Perform on-site or in-house servicing, repair, and/or installation of company-serviced products, including system hardware and software, PCs, and networking/wireless networking.
  • Provide technical support to customers on operational or maintenance aspects of system equipment.
  • Serve as customer contact on technical and service-related problems.
  • Diagnose mechanical, hardware, software, and systems failures using established procedures.
  • Determine the most cost-effective repair/resolution to minimize customer downtime.
  • Prepare reports for analysis of product failure trends and service ability issues.
Key Skills and Qualifications:
  • Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout, and calibration of electronic equipment.
  • Sound knowledge of and professional technical experience with micro-computers/PC-based systems.
  • Client-focused attitude.
  • Articulate and skilled in interpersonal communication; fluency in English, both written and spoken.
Benefits:
  • $85,000 - $110,000 per year (depending on experience)
  • Excellent opportunity for development and advancement as part of our employee engagement model
  • Medical, dental, vision, disability, profit-sharing, and 401k retirement plan benefits
  • Paid company holidays and time off
  • Weekend or evening hours may be required to support emergency needs and scheduled coverage


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