Client Services Manager

16 hours ago


Atlanta, Georgia, United States The Stepping Stones Group Full time
Client Services Manager

As a Client Services Manager at The Stepping Stones Group, you will be responsible for driving business growth and developing strong relationships with new clients. Your primary objective will be to identify and capitalize on growth opportunities in your assigned region, leveraging your expertise in business development and client management to achieve placement targets and acquire additional business opportunities.

Key Responsibilities:
  • Develop and execute business development strategies to drive growth and revenue
  • Build and maintain relationships with new clients to achieve placement targets and acquire additional business opportunities
  • Collaborate with Vice President of Client Services to establish focus accounts and communicate client needs
  • Collaborate with Regional Managers for Client Services to ensure new business is trending positively
  • Deliver an excellent client experience by taking the time to understand each client's needs and preferences
  • Provide clear and consistent client communication; establish expectations throughout the process; respond quickly and thoroughly to client questions
Requirements:
  • Fearless and enthusiastic attitude and a supportive collaborator
  • Confidence in making outbound calls and communicating with clients
  • Ability to overcome objectives; strong negotiation and closing skills
  • Excellent time management skills and ability to meet project timelines
  • Strong relationship management and work ethic, including leading by example
  • Adaptability and flexibility to support the organization's rapid growth


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