Client Services Director
2 weeks ago
About Us:
Coxe Curry & Associates is a leading consulting firm dedicated to helping nonprofits thrive. We pride ourselves on our high-touch, high-standard, high-performing approach to business and philanthropy.
Our Core Values:
- People First: We prioritize our staff, clients, and partners.
- Tailor Made: Our work is personalized and customized.
- Extra Mile: We strive for excellence in all we do.
- Future Focused: We believe in a better future.
Job Summary:
The Client Services Manager plays a critical role in advancing nonprofit client engagements, driving fundraising goals, and broader mission objectives. This role requires strong tactical skills, relationship management, and excellent communication abilities.
Key Responsibilities:
- Serve as a collaborative team member, contributing to a culture of continuous learning, feedback, and talent development.
- Advance comprehensive campaign and fundraising strategies, ensuring alignment with client objectives and mission.
- Convey client stories through marketing and fundraising materials, leading towards successful solicitations.
- Demonstrate critical and strategic thinking, problem-solving, and creative solutions while maintaining high ethical standards.
- Position directors to develop strategy, project manage client team actions, and maintain engagement progress.
- Forge and enhance relationships with nonprofit clients, implementing tailored advice and solutions.
- Advance multiple projects with attention to detail, ensuring deliverables meet our standards.
- Execute tasks in coordination with client engagement, including meeting materials, document maintenance, and grant requests.
Additional Responsibilities:
- Participate in firm-wide and community engagement projects.
- Expand fundraising and Atlanta-specific knowledge, staying abreast of industry trends and best practices.
- Mentor junior staff, sharing insights and experiences to foster professional growth.
- Represent Coxe Curry & Associates in the Atlanta community, building relationships with key stakeholders.
Qualifications:
- Bachelor's degree in a related field or equivalent experience.
- Minimum 3 years of experience in fundraising, nonprofit management, project management, or related field.
- Exceptional project management skills, relationship management, and excellent written and verbal communication abilities.
- Proven track record of supporting leadership and delivering desired outcomes.
- Deep interest in the nonprofit sector and Atlanta philanthropic landscape.
- High ethical standards, professionalism, and team-oriented approach.
Skills and Competencies:
- Ethics, Integrity, and Professionalism: Act with respect, trustworthiness, and maintain confidentiality.
- Strategic Thinking: Lead strategy with a deep understanding of nonprofit management and fundraising.
- Consulting Voice: Enthusiastic presence, credibility, and strong communication skills.
- Fundraising Knowledge Base: Proficiency in fundraising skills, tactics, finances, and budgets.
- Atlanta Knowledge Base: Connectivity and knowledge of the Atlanta philanthropic landscape.
- Project Management: Thoroughness, attention to detail, and time management.
- Relationship Management: Managing relationships effectively and contributing to team collaboration.
Work Environment:
This role is primarily situated within a dynamic office setting, requiring extended durations of sedentary work and computer-based tasks. Employees may be required to perform physical tasks, and the role necessitates visual acuity for extensive screen time.
Coxe Curry & Associates is committed to maintaining a workspace that promotes a culture of inclusivity, respect, and work-life harmony.
Equal Employment Opportunity Statement:
Coxe Curry & Associates is proud to be an equal opportunity employer, providing a work environment free from discrimination and harassment.
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