Client Services Representative

6 days ago


Atlanta, Georgia, United States Imprimis Group Full time
Job OverviewImprimis Group is seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic and growing company that values its employees and provides a positive work environment.Key Responsibilities
  • Provide top-notch customer service and support to clients via phone, email, and other communication channels.
  • Manage client relationships and ensure timely resolution of issues and concerns.
  • Collaborate with internal teams to ensure seamless delivery of services and meet client expectations.
  • Develop and maintain knowledge of company products and services to effectively communicate with clients.
  • Identify opportunities to improve client satisfaction and implement process improvements.
Requirements
  • High school diploma or equivalent required; some college preferred or equivalent work experience.
  • Previous experience in a customer-facing role or client support position.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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