Office 365 Solutions Manager
6 days ago
We are seeking a highly skilled Office 365 Solutions Manager to join our team at Regal Rexnord. As a key member of our IT department, you will be responsible for overseeing the deployment, administration, and optimization of the Office 365 suite across our organization.
Key Responsibilities- Manage a team of IT professionals responsible for delivering Office 365 solutions in a secure and efficient manner.
- Apply technical expertise to diagnose and resolve complex problems related to Office 365 services.
- Perform requirements analysis, design reviews, and documentation to ensure seamless integration of Office 365 applications.
- Provide reliable estimates of effort and identify potential risks associated with Office 365 deployments.
- Apply sound IT engineering processes, with a focus on security and best practices, to ensure the integrity of our Office 365 environment.
- Stay current with the latest Office 365 features, updates, and industry trends to drive innovation and efficiency within our organization.
- Communicate effectively with IT management staff and stakeholders to ensure successful Office 365 deployments and ongoing support.
- Lead the deployment and configuration of Office 365 applications, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Collaborate with IT teams and stakeholders to develop deployment plans, migration strategies, and adoption initiatives.
- Customize Office 365 settings to align with organizational requirements, security policies, and compliance standards.
- Manage user accounts, licenses, and permissions within the Office 365 environment.
- Monitor system health, performance, and security, implementing proactive measures to ensure reliability and availability.
- Conduct regular updates, patches, and maintenance tasks to keep Office 365 services up-to-date and secure.
- Provide technical support and troubleshooting assistance to end-users experiencing Office 365-related issues.
- Develop and deliver training programs, workshops, and documentation to educate users on Office 365 features, best practices, and productivity tools.
- Foster a culture of self-service and empowerment, encouraging users to leverage Office 365 capabilities to enhance their work.
- Establish governance policies, guidelines, and procedures for Office 365 usage, data management, and information security.
- Ensure compliance with regulatory requirements, industry standards, and internal policies, implementing controls and safeguards as needed.
- Conduct regular audits and assessments to assess compliance posture and mitigate risks.
- Stay abreast of new Office 365 features, updates, and industry trends, evaluating their potential impact on organizational productivity and efficiency.
- Identify opportunities for process optimization, automation, and integration with other systems to enhance Office 365 functionality and usability.
- Solicit feedback from users and stakeholders to drive continuous improvement initiatives and enhance the Office 365 user experience.
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 10 years of architectural or technical experience, with 3 years of team lead experience preferred.
- Proven experience administering and managing Office 365 services in a corporate environment.
- Strong understanding of Office 365 applications, features, and integration capabilities.
- Excellent communication skills with the ability to effectively interact with diverse stakeholders.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert are a plus.
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