Office 365 Solutions Manager

6 days ago


Downers Grove, Illinois, United States Regal Rexnord Full time
Job Summary

We are seeking a highly skilled Office 365 Solutions Manager to join our team at Regal Rexnord. As a key member of our IT department, you will be responsible for overseeing the deployment, administration, and optimization of the Office 365 suite across our organization.

Key Responsibilities
  • Manage a team of IT professionals responsible for delivering Office 365 solutions in a secure and efficient manner.
  • Apply technical expertise to diagnose and resolve complex problems related to Office 365 services.
  • Perform requirements analysis, design reviews, and documentation to ensure seamless integration of Office 365 applications.
  • Provide reliable estimates of effort and identify potential risks associated with Office 365 deployments.
  • Apply sound IT engineering processes, with a focus on security and best practices, to ensure the integrity of our Office 365 environment.
  • Stay current with the latest Office 365 features, updates, and industry trends to drive innovation and efficiency within our organization.
  • Communicate effectively with IT management staff and stakeholders to ensure successful Office 365 deployments and ongoing support.
Deployment and Configuration
  • Lead the deployment and configuration of Office 365 applications, including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Collaborate with IT teams and stakeholders to develop deployment plans, migration strategies, and adoption initiatives.
  • Customize Office 365 settings to align with organizational requirements, security policies, and compliance standards.
Administration and Maintenance
  • Manage user accounts, licenses, and permissions within the Office 365 environment.
  • Monitor system health, performance, and security, implementing proactive measures to ensure reliability and availability.
  • Conduct regular updates, patches, and maintenance tasks to keep Office 365 services up-to-date and secure.
User Support and Training
  • Provide technical support and troubleshooting assistance to end-users experiencing Office 365-related issues.
  • Develop and deliver training programs, workshops, and documentation to educate users on Office 365 features, best practices, and productivity tools.
  • Foster a culture of self-service and empowerment, encouraging users to leverage Office 365 capabilities to enhance their work.
Governance and Compliance
  • Establish governance policies, guidelines, and procedures for Office 365 usage, data management, and information security.
  • Ensure compliance with regulatory requirements, industry standards, and internal policies, implementing controls and safeguards as needed.
  • Conduct regular audits and assessments to assess compliance posture and mitigate risks.
Continuous Improvement
  • Stay abreast of new Office 365 features, updates, and industry trends, evaluating their potential impact on organizational productivity and efficiency.
  • Identify opportunities for process optimization, automation, and integration with other systems to enhance Office 365 functionality and usability.
  • Solicit feedback from users and stakeholders to drive continuous improvement initiatives and enhance the Office 365 user experience.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 10 years of architectural or technical experience, with 3 years of team lead experience preferred.
  • Proven experience administering and managing Office 365 services in a corporate environment.
  • Strong understanding of Office 365 applications, features, and integration capabilities.
  • Excellent communication skills with the ability to effectively interact with diverse stakeholders.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert are a plus.


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