Administrative Support Specialist

2 weeks ago


Elk Grove Village, Illinois, United States Office Manager Full time
Job Overview

Administrative Support Specialist

Compensation: $45,000 - $52,000 Annually – (Comprehensive benefits, Paid Time Off, 401k)

About Our Client:

Our client is a prominent company in the health supplement industry, dedicated to innovation and the quality of their ingredients. Their extensive product range includes sleep aids, daily vitamins, and energy enhancers, all designed to meet diverse health needs. They ensure their products are third-party tested, guaranteeing clean, safe, and clinically validated supplements that promote wellness and enhance quality of life.

Ideal Candidate Profile:

As the company expands its offerings, they seek an Administrative Support Specialist to facilitate efficient office operations. The successful candidate will be meticulous, organized, and motivated to contribute positively to the team. This role involves direct reporting to the Office Manager.

Key Responsibilities:

  • Manage office logistics, including coordination of incoming shipments, meetings, and conferences.
  • Update customer account details as needed (e.g., changes in billing addresses, contact information).
  • Utilize the ERP system for processing customer orders, tracking shipments, and handling returns.
  • Provide exceptional service by addressing customer inquiries, resolving issues, and offering product information; maintain records of customer interactions in the internal system.
  • Perform general administrative tasks, including maintaining an organized filing system, both physical and digital.
  • Assist with special projects as directed by the Office Manager.

Qualifications:

  • Bachelor's Degree required.
  • Proficient in Microsoft Office Suite.
  • Self-driven and eager to acquire new skills.
  • Quick learner with the ability to adapt to new software.
  • Capable of managing sensitive and confidential information.


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