Office Operations Specialist
1 week ago
Staffing Proxy is dedicated to improving the lives of individuals through exceptional service and support. Our mission revolves around building lasting relationships with clients, ensuring that every interaction is marked by outstanding personal attention that extends beyond the initial engagement.
We are currently in search of a friendly and efficient Office Operations Specialist to enhance the effectiveness of our front office activities.
As the Office Operations Specialist, you will foster a welcoming atmosphere, coordinate appointments, manage client records, provide administrative assistance, and ensure the precise handling of client payments and insurance documentation.
Key Responsibilities
- Client Reception: Welcome clients with warmth, establishing a friendly and professional first impression.
- Appointment Coordination: Skillfully oversee appointment scheduling, cancellations, and adjustments to maximize the efficiency of our professionals' daily agenda.
- Effective Communication: Uphold clear and effective communication with clients, both face-to-face and via phone, addressing questions, providing information, and ensuring high levels of satisfaction.
- Record Management: Maintain client records with accuracy and confidentiality, adhering to relevant regulations.
- Office Maintenance: Ensure the front office area is organized and tidy, creating a pleasant and inviting environment for clients.
- Support for Professionals: Assist team members with administrative tasks, including filing, data entry, and inventory management.
- Billing and Insurance Management: Oversee the processing of insurance claims and client payments, ensuring accurate submission of necessary information to insurance providers.
- Excellent interpersonal and communication abilities.
- Detail-oriented and organized, capable of managing multiple tasks.
- Proficient in office software and scheduling tools.
- Prior experience in a healthcare or customer service setting is advantageous.
- Familiarity with medical billing and insurance processes is a plus.
- Comprehensive Medical, Dental, and Vision coverage.
- Paid time off and holidays.
- Retirement plan with matching contributions.
- Opportunities for professional growth and development.
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